Communication and Negotiation Flashcards

(5 cards)

1
Q

What would you include a meeting agenda?

A

outstanding matters
progress and programme
health and safety issues,
any financial matters

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2
Q

What report would you issue in your profession

A

Cost Reports
Tender Reports
Cost plan reports

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3
Q

What are the forms of communication

A

Presentation
Reports
Email
Calls
Face to face

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4
Q

Can you give me some examples of good comms and advantages of written comms

A

E.g of good comms
- Being clear and concise with your communication
- Being professional
- Engaging in discussions that lead to mutually acceptable agreements is the art of negotiation

Advantage of written comms
- They provide written proof of a communication that can be used in the event of a dispute.
- Do not require person to be present at the time
- Convey any complex matter or information easily and more attractively.
- Could be serves as a legal document

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5
Q

In your experience what is a negotiation?

A
  • Discussions held to reach compromise or agreement.
  • Parties through an informal or formal negotiation process agree to settle a dispute.
  • Negotiations can be finalised either in line-by-line detail or at a high level
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