D2 CHIA Study Flashcards
(140 cards)
1
Q
What is the most significant defining characteristic of our era?
A
The explosive growth of information
This growth includes the amount of data, its uses, the number of data sources, and the routes it travels.
2
Q
What does Information Governance (IG) refer to?
A
A strategic approach to maximize the value of data and mitigate risks associated with enterprise information
IG recognizes information as an organizational asset requiring oversight and coordination.
3
Q
What are the critical goals of Information Governance?
A
- Understanding and promoting the value of data assets
- Resolving data-related issues
- Enforcing conformance to standards and policies
- Defining and approving data strategies
- Communicating data policies clearly
- Overseeing data management projects
4
Q
What does an Information Governance framework outline?
A
It outlines the organization’s approach to IG, including scope, policies, roles, and data management
The framework should answer who, what, where, when, how, and why questions.
5
Q
What is the difference between Information Governance and data governance?
A
Information Governance maximizes business value from data assets, while data governance ensures data accuracy and reliability
Data governance manages usability, availability, integrity, and security.
6
Q
True or False: Data governance is the responsibility of IT, while Information Governance has a broader scope.
A
True
7
Q
What does an effective Information Governance program help organizations achieve?
A
- Support business needs
- Avoid data breaches
- Achieve regulatory compliance
- Improve data analytics
- Increase employee awareness
- Reduce costs of storage and eDiscovery
8
Q
What are the key areas to consider when creating an Information Governance policy?
A
- Usage policy
- Accountability
- Records Management
- Compliance
- Education
- Technology
9
Q
Fill in the blank: Information Governance provides businesses with a _______ approach to managing risks and value associated with information.
A
[disciplined]
10
Q
What are some benefits of Information Governance?
A
- Safer data
- Increased productivity
- Reduced costs
- Efficient data access
- Improved risk management
- Better business intelligence
- Enhanced regulatory compliance
11
Q
What is the purpose of privacy laws in relation to Information Governance?
A
To create obligations for data security and privacy due to the growing volumes of corporate data
These laws require organizations to retain electronic communications and records for specified periods.
12
Q
What does the General Data Protection Regulation (GDPR) address?
A
Data protection and privacy in the EU and the European Economic Area
GDPR is a comprehensive regulation that impacts how organizations handle personal data.
13
Q
What does the Sarbanes-Oxley Act of 2002 (SOX) require from public companies?
A
To implement controls over risk mitigation and manage corporate financial records
It mandates keeping business records for at least five years.
14
Q
What is the purpose of the IG Maturity Model?
A
To measure the progress of Information Governance initiatives and define characteristics of recordkeeping program levels
The goal is to reach a transformational level of IG integration into corporate processes.
15
Q
What should organizations include in their framework for responding to data breaches?
A
- Procedures for reporting violations
- Disaster recovery processes
- Incident management specifics
- Business continuity strategies
16
Q
What does the IG Reference Model provide?
A
A tool for corporations, industry associations, analyst firms, and others to communicate about IG processes, practices, and responsibilities
Stakeholders can understand the various aspects of an organization’s IG program through this model.
17
Q
What is the basis of the IG Maturity Model?
A
ARMA’s eight Generally Accepted Recordkeeping Principles
This model helps organizations assess their recordkeeping program levels.
18
Q
What are the levels defined in the IG Maturity Model?
A
Levels range from substandard to transformational IG
Organizations aim to reach the transformational level for optimal IG strategies.
19
Q
What is the goal of organizations regarding IG strategies?
A
To integrate IG strategies into the overall corporate infrastructure or business processes
This integration helps boost cost containment, client services, and competitive advantage.
20
Q
What does IG encompass?
A
Creation, valuation, use, storage, deletion, and archiving of information
Effective data management requires a comprehensive approach to these aspects.
21
Q
What elements does IG include to help organizations achieve their goals?
A
- Policies
- Purposes
- Processes
- Standards
These elements work together to ensure effective data usage.
22
Q
What significant benefits does Information Governance bring to organizations?
A
Data availability, cost control, cyber risk mitigation, and regulatory compliance
As data collection grows, these benefits become increasingly important.
23
Q
What should organizations do to avoid negative outcomes related to data security?
A
Develop and implement a sound IG strategy
Failing to do so can lead to breaches, lawsuits, audit failures, or reputational damage.
24
Q
What percentage of the Fortune 100 are Veritas customers?
A
95%
This reflects Veritas’s strong market presence and reliability.
25
What is NetBackup™ recognized for?
The #1 choice for enterprises looking to back up large amounts of data
## Footnote
It is a key product in Veritas's data protection offerings.
26
What services does Veritas offer for data protection?
* Data Protection Services for Enterprise Businesses
* Backup as a Service
* SaaS Protection
* Recovery Vault
* Enterprise Resiliency
* Storage Resiliency
* Archiving
* Information Governance
* Surveillance
* eDiscovery
## Footnote
These services cover a wide range of data management needs.
27
True or False: Veritas only focuses on physical data protection.
False
## Footnote
Veritas protects data across virtual, physical, cloud, and legacy workloads.
28
Fill in the blank: The goal of IG is to allow the suitable function of various aspects of information including _______.
creation, valuation, use, storage, deletion, and archiving
## Footnote
These functions are essential for effective information governance.
29
What is the purpose of including information governance within corporate governance?
To manage business information systematically across an agency with senior management input.
## Footnote
Information governance is essential for aligning with business outcomes and risks.
30
What are the key components of developing frameworks, strategies, and policies for information governance?
* Support operational processes and strategic outcomes
* Satisfy stakeholder needs and legislative obligations
* Support whole-of-government policies
* Meet industry standards and codes of practice
31
What is an information asset register?
A tool for identifying information assets, their purpose, and responsible management.
## Footnote
It is part of conducting an information review.
32
What is the goal of reviewing and auditing information management practices?
To understand effectiveness, support business outcomes, and develop quality assurance strategies.
33
What resources are needed to effectively manage information?
* Sufficient budget
* Skilled staff
* Adequate technological systems
34
Who coordinates and reviews information governance within an agency?
Senior management, particularly those with specialist information roles.
35
What is a key role of senior management in information governance?
To actively support information management and authorize key products and tools.
36
What should a culture of information management value?
Information as an asset and an enabler for business use and community reuse.
37
What is the purpose of producing and disseminating policies and procedures in information management?
To provide guidance and direction to staff on creating and managing business information.
38
How should staff be trained in information management?
Ongoing education to meet responsibilities and keep up with trends.
39
Fill in the blank: An information governance framework explains the unique _______ within which an agency’s information is managed.
[context]
40
True or False: Senior management should be regularly informed about how information management is performing.
True
41
What does the Building trust in the public record policy recommend regarding information management capability?
Agencies should assess their information management capability annually.
42
What is the role of the chief information governance officer?
Accountable for enterprise-wide information governance.
43
What are some practical measures to foster a corporate culture that values information?
* Advising staff of responsibilities
* Promoting benefits of good information management
* Consulting users on management tools
* Implementing change management processes
44
What should an information management policy explain to staff?
The benefits of good information management and their responsibilities.
45
What is one way to keep staff in specialist information management roles updated?
Access to formal or informal professional development opportunities.
46
What is the Check-up survey used for?
To review an agency’s digital information capabilities and identify improvement pathways.
47
What actions should be taken if an information governance framework does not exist?
Develop an information governance framework.
48
Fill in the blank: Agencies should actively support information management at a _______ management level.
[senior]
49
What is a critical function of an information governance committee?
To coordinate and review information management activities across the agency.
50
What is information governance?
A set of principles, policies, and procedures used to manage, protect, and control information assets.
51
What are the key features of information governance?
* Policies and Procedures
* Data Quality Management
* Information Security
* Compliance Management
* Stakeholder Engagement
* Continuous Improvement
52
What is the primary objective of information governance?
To ensure that information is managed in a way that supports the organization's business goals, regulatory compliance, and business risk management objectives.
53
What is data governance?
The overall management of the availability, usability, integrity, and security of the data used within an organization.
54
What are the key features of data governance?
* Data quality
* Data security
* Data privacy
* Data stewardship
* Data architecture
* Data lifecycle management
55
What is the primary goal of data governance policies?
To establish a framework for managing an organization's data assets in a way that supports the organization's objectives and mitigates risks.
56
Fill in the blank: Information governance covers all types of information assets, including _______.
physical and digital records, documents, emails, and other forms of content.
57
Fill in the blank: Data governance focuses specifically on _______.
data assets, such as databases, data warehouses, and data marts.
58
What are the differences in stakeholders between information governance and data governance?
Information governance involves a broader set of stakeholders, including legal, compliance, and risk management professionals, while data governance is typically the responsibility of data management and IT professionals.
59
How does master data management relate to information governance and data governance?
It requires the establishment of policies, procedures, and standards for managing master data throughout its lifecycle.
60
What role does data quality play in information governance and data governance?
It underpins accurate decision-making, regulatory compliance, operational efficiency, customer experience, and advanced analytics.
61
True or False: Poor quality data can lead to inefficiencies in operations.
True
62
What challenges can data governance programs help tackle?
* Data is critical to business operations
* Data quality issues are affecting business outcomes
* Compliance with regulatory requirements
* Lack of clear ownership or accountability for data
* Increased data security risks
63
What is the benefit of using eDiscovery technology in information governance?
It helps organizations handle large volumes of data, identify, classify, analyze data, and clean up ROT data.
64
How can ZyLAB ONE improve data governance?
* Secures sensitive information
* Enables quick detection of sensitive information
* Facilitates identification and management of ROT data
65
What functions should the company secretary identify within corporate management?
Functions related to governance, corporate management, oversight, strategy, and external liaison
## Footnote
These functions often include information related to governance, legal, compliance, board of directors, strategic planning, and participation in outside forums.
66
What does the administration grouping encompass?
Daily functions or business processes to enable governance operations
## Footnote
Administration functions can include human resources, board evaluations and professional development, budgets, accounts, and director expenses, and business planning.
67
What information is necessary for specific operations of the board?
Information related to board and committee meetings, board books and material, and documentation of official proceedings
68
What is essential for all organisations and their boards regarding information management?
Storing, organising, retrieving, and retaining information relevant to governance
## Footnote
A solid information management framework ensures relevant information is captured, accessible, and meets regulatory compliance.
69
What does the Business Activity Structure for Information Classification (BASIC) framework do?
Identifies major business activities, classifies them, and organises associated information assets
## Footnote
The BASIC framework helps manage information assets passed between directors and management via the company secretary.
70
What are the three groupings of information assets in the BASIC framework?
* Corporate management, including governance, management, and compliance
* Administration management and support services, including finance, human resources, IT
* Board operations, including board and committee meetings, and official proceedings
71
What percentage of a board’s information assets are typically active files?
25%
72
What are inactive but necessary files?
Information assets that are necessary for day-to-day work but have no ongoing value
## Footnote
They might support routine actions or be draft versions of a larger project.
73
What percentage of information assets are classified as inactive but useless files?
35%
74
What are essential records?
Vital records that allow the board and management to function in a disaster or crisis
## Footnote
They include constating documents, legal and financial documents, copyrights, patents, copies of the board bylaws, and the most recent board books.
75
What role does a board portal play during a crisis?
Serves as a vital communication link connecting board members to the executive team
## Footnote
This allows both groups to access needed materials and documentation quickly.
76
Fill in the blank: The information management life cycle classifies information by _______ and necessity.
[currency]
77
What does the Information Governance Maturity Model (IGMM) help organizations identify?
Current maturity, how to improve it, and characteristics of a highly mature organization.
78
What are the four critical factors of organizational change in the IGMM?
* People
* Policy
* Process
* Technology
79
What are the five maturity phases in the Information Governance Maturity Model?
* Standardized
* Managed
* Governed
* Optimized
* Innovative
80
What is the primary focus of data governance?
Raw data security and compliance with regulations.
81
What is the focus of information governance?
Collecting information from data, making it available to the right people, and ensuring correct usage.
82
True or False: The COVID-19 pandemic did not affect the adoption of new technologies.
False
83
What must organizations determine before developing an information governance program?
Their current standing concerning people, policy, process, and technology.
84
What is a common challenge organizations face when adopting an information governance program?
The need for a fundamental change to organizational culture, policies, processes, and technology.
85
Fill in the blank: The maturity model is broken down into stages of maturity, starting with the least mature and progressing to the most mature, namely, _______.
[Standardized, Managed, Governed, Optimized, Innovative]
86
What are the two types of processes in the process factor of the maturity model?
* Data processes
* Information processes
87
What is the ultimate goal of the people factor in the IGMM?
To form a data-centric organization where everyone utilizes information for business decisions.
88
What do policies in information governance aim to reinforce?
Strategic direction and business objectives.
89
In the Basic sub-phase, how is data typically used?
Reactively and in an ad hoc manner.
90
What is a characteristic of the Centralized sub-phase?
Data is collected in a centralized location for analysis.
91
What role does a Chief Data Officer (CDO) play in the Simplified phase?
Focuses on data strategy, organization, and governance.
92
What is the focus of the data processes according to the maturity model?
Building cooperative data sharing.
93
True or False: The technology factor is not interdependent with other factors in the maturity model.
False
94
What is the goal of insight generation technology?
To provide real-time business insight into the current operating environment.
95
What is the primary aim of normalization in data management?
To correlate different data sources together for new insights.
96
What is a common issue organizations face when their processes mature without corresponding technology?
Processes will be ignored, leading to adoption failure.
97
Fill in the blank: The phases of maturity are shown _______ on the maturity model.
[horizontally]
98
What is a critical characteristic of the data management phase in organizations?
Adopting strategies to handle the massive volume of data collected
## Footnote
This includes the importance of tiered storage for managing data effectively.
99
What begins to happen with decision-making in the data management phase?
More decisions are starting to be made by departments instead of executive management
## Footnote
This marks a shift towards data-oriented organizations.
100
How do data management policies evolve during this phase?
Data management policies begin to simplify as the consolidation of data sources and best practices have solidified.
101
What is the focus of data access management in this phase?
Data access management follows the traditional individual and group identity.
102
What technology adoption is noted in this phase?
The adoption of departmental analytics continues to grow throughout the organization.
103
What roles are formalized in the Managed phase of data organization?
Data scientists, Data Stewards, and Data Engineers
## Footnote
These roles have defined responsibilities in the data organization.
104
What is a critical factor for success in the Managed phase?
Meta-Data Management
105
What shift occurs in data access management in the Governed phase?
Managing access to data has shifted from focusing on individuals and groups to using role-based access management.
106
What are examples of data classification established in the Governed phase?
* Public
* Confidential
* Top secret
107
What is a key characteristic of the Optimized phase?
Automation of data processes is the primary target.
108
What architectural approach emerges in the Optimized phase?
Distributed Data Lake architecture
109
What is the main focus of the Innovation phase?
Creating new products, offerings, and services based on learnings from data.
110
What does the Information Governance Maturity Model (IGMM) help organizations understand?
Where they currently are and what steps to take to achieve their ultimate goal.
111
What is a recommended approach when deploying an information governance program?
Adopt an agile approach.
112
What is the role of executive support in the information governance program?
Long-term executive support is essential for fundamental cultural, process, and technology changes.
113
What should organizations prioritize to ensure data safety?
Creating and implementing policies that align with regulatory requirements and best practices.
114
Fill in the blank: The approach to data access has shifted from being based on roles to being based on _______.
attributes
115
True or False: The organization must have a fully defined information governance program before making progress.
False
116
What does the term 'zero trust access' refer to in data security?
A security philosophy that adds time-based access to data and information.
117
What technology is utilized to enhance decision-making abilities in the Innovative phase?
Deep learning techniques
118
What is the outcome of implementing distributed data virtualization tools?
They help manage complexity due to increased data dispersion.
119
What is a data governance maturity model?
A tool and methodology used to measure your organization's data governance initiatives and communicate them simply to your entire organization.
120
What does data governance maturity refer to?
The stage an organization has reached in implementing and adopting data governance initiatives.
121
What are the consequences of absent data governance protocols?
Data quality cannot be guaranteed, leading to inaccurate data sets and potential business consequences.
122
What is the first level of the Progressive Data Governance Maturity Model?
Level 1: Unaware
123
What characterizes Level 1: Unaware in the Progressive Data Governance Maturity Model?
Unaware of the importance of data, no action taken, processes are reactive and generally chaotic.
124
What is the highest level in the Progressive Data Governance Maturity Model?
Level 5: Optimized
125
What are the key areas the OvalEdge data governance maturity model should be applied to?
* Data quality
* Data access management
* Data literacy
126
What is the first level of the IBM Data Governance Maturity Model?
Level 1: Initial
127
What characterizes Level 1: Initial in the IBM Data Governance Maturity Model?
Limited to no data processes or governance, data management is ad-hoc and reactive.
128
What is the highest level in the IBM Data Governance Maturity Model?
Level 5: Optimizing
129
What are the 11 core areas of the IBM Data Governance Maturity Model?
* Data awareness and organizational structure
* Data policy
* Data stewardship
* Data quality management
* Data lifecycle management
* IT security and privacy
* Data architecture
* Data classification
* Compliance
* Value creation
* Auditing
130
What is the first level of the Gartner Data Governance Maturity Model?
Level 0: Unaware
131
What characterizes Level 0: Unaware in the Gartner Data Governance Maturity Model?
No data governance, data ownership, or accountability in place.
132
What is the highest level in the Gartner Data Governance Maturity Model?
Level 5: Effective
133
What are the five major goals of the Gartner Data Governance Maturity Model?
* Company-wide data integration
* Content unification
* Master data domain integration
* Unhindered information channels
* Metadata management
134
Fill in the blank: A data governance maturity assessment provides a way to understand the level of data _______ in your organization.
[maturity]
135
True or False: A mature organization will not recognize data as a key business asset.
False
136
What should organizations do to combat issues related to bad quality data?
Deploy a data governance strategy.
137
What is essential for a successful data governance strategy?
A high level of data maturity.
138
What must organizations consider when selecting a data governance maturity model?
* Key business drivers
* Budget required
* Existing data management framework
* Industry of operation
139
What is a key action item for Level 0: Unaware in the Gartner model?
Educate key business leaders about the importance of data governance.
140
What does the term 'data stewardship' refer to in the context of data governance?
The role responsible for managing data assets and ensuring data quality.
