Drawback Of Franchisor Flashcards
(7 cards)
1
Q
1
A
However franchisors risk damaging their brand reputation
2
Q
2
A
As the franchisor is not responsible for the day to day running of the outlet
3
Q
3
A
The franchisee may fail to uphold high levels of customer service
4
Q
4
A
Due to lack of supervision from franchisor
5
Q
5
A
Poor customer service in one outlet could then affect the reputation of others
6
Q
6
A
Meaning customers may switch to a rival business
7
Q
7
A
Reducing revenue and gross profit
