Ecommerce Foundations Flashcards

(20 cards)

1
Q

What is e-commerce?

A

The buying and selling of goods or services using the internet.

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2
Q

What does B2C stand for?

A

Business-to-Consumer. A business sells directly to individual customers.

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3
Q

What does B2B stand for?

A

Business-to-Business. A business sells to other businesses.

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4
Q

What does DTC mean in e-commerce?

A

Direct-to-Consumer: A brand sells directly to the customer without intermediaries.

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5
Q

What is dropshipping?

A

A business model where the seller doesn’t hold inventory; the supplier ships directly to the customer.

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6
Q

What is an online marketplace?

A

A digital platform (e.g., Amazon, eBay) where multiple sellers offer products.

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7
Q

What is the difference between Shopify and Amazon?

A

Shopify is a platform to build your own store; Amazon is a marketplace where you list products.

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8
Q

What is a payment gateway?

A

A service that processes credit card transactions (e.g., Stripe, PayPal).

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9
Q

What is a merchant account?

A

A type of bank account that allows a business to accept online payments.

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10
Q

What are the 3 components of an e-commerce site?

A

Frontend (storefront), backend (admin dashboard), and checkout/payment system.

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11
Q

What is conversion rate?

A

The percentage of visitors who complete a desired action (e.g., purchase).

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12
Q

What is cart abandonment?

A

When a user adds a product to the cart but doesn’t complete the purchase.

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13
Q

What is SSL and why is it important?

A

SSL (Secure Socket Layer) encrypts data to protect transactions; it builds trust and security.

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14
Q

What are the common e-commerce platforms?

A

Shopify, WooCommerce, BigCommerce, Wix, Magento.

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15
Q

What are the benefits of using Shopify?

A

User-friendly, fast setup, built-in hosting, scalable with apps.

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16
Q

What is product-market fit?

A

When a product satisfies strong market demand.

17
Q

What are digital products?

A

Non-physical items like eBooks, courses, software, or music sold online.

18
Q

What is a sales funnel?

A

The step-by-step path a customer takes from discovering a product to making a purchase.

19
Q

What is AOV in e-commerce?

A

Average Order Value – the average dollar amount spent per order.

20
Q

What is omnichannel commerce?

A

Selling across multiple platforms (e.g., website, Amazon, Instagram) with a unified experience.