Emotional intelligence

Question 1

Why do we think we understand others better than ourselves

Answer 1

visual cues from othe rpeople
easier to be objective
fundamental attribution error

Question 2

top down vs bottom up processing

Answer 2

top down - more dispositional thinking
has bias, collect a little data and assumes
bottom up- collect a lot of data and then came to conclusion
Usually combination of both

Question 3

Example of eveolutionary reason for certain emotions

Answer 3

Surprise is good because then it gives You Chance to get information.
fear is good bc foldback loops ,it stops you from doing it again
anger is for fight
Joy is for pos feedback loop,
trust is good for social structure

Question 4

Defintnion of emotion

Answer 4

episodes influence by stimuli
episode of synchronised changes in most of 5 systems as response to evaluation of external stimuli

Question 5

Definition of intelligence

Answer 5

Ability to acquire and pply knowlwdge and skills
to inform behaviour from past experience

Question 6

Definition of emotional intelligence

Answer 6

the ability to monitor one’s own and others’ emotions to
discriminate among them
and to use the information to guide one’s thinking and actions

Question 7

Why is emotional intelligence important in healthcare (affective va cognitive empathy)

Answer 7

can be important when dealing with heavy topics
affecctive empath - passive emotional response, raw emotions, feels personal
Cognitive empath - the learnt ability to understand exp of another without emotional attachement.
cognitive is better for long term managemetn but affective is better for patient mental but causes burn out for doctors