Ethics, Rules Of Conduct And Professionalism - Level 3 Flashcards

(17 cards)

1
Q

Give me an example of when you have acted with integrity?

A

Provide a specific situation where you demonstrated honesty and strong moral principles.

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2
Q

Tell me about when you have provided a high standard of service.

A

Describe an instance where you exceeded client expectations in your service delivery.

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3
Q

Tell me about how you have promoted trust in the profession.

A

Explain actions you took to build credibility and trust within your professional community.

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4
Q

Explain how you have taken responsibility in your current role.

A

Discuss a situation where you accepted accountability for your actions or decisions.

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5
Q

Tell me about how you treat clients with respect.

A

Share your approach to ensuring clients feel valued and respected in all interactions.

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6
Q

Tell me about how you treat other surveyors with respect.

A

Illustrate how you foster a respectful and collaborative environment among colleagues.

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7
Q

Explain the key steps you would take if you decided to set up in practice as a sole trader after qualifying.

A

Outline the essential actions to establish your practice, including legal, financial, and operational considerations.

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8
Q

If a prospective purchaser offered you a financial incentive to accept their offer, explain how you dealt with this.

A

Detail your response to the offer, emphasizing adherence to ethical standards.

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9
Q

What would you do if you were asked by a client to reduce a fee proposal to win new work?

A

Discuss your approach to maintaining value while considering client requests.

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10
Q

What would you do if you became suspicious that a client was involved in money laundering?

A

Explain the steps you would take to address your concerns while ensuring compliance with legal obligations.

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11
Q

What would you do if you became suspicious that a client was involved in terrorist activities?

A

Describe your course of action in reporting and addressing such suspicions responsibly.

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12
Q

If you were to set up in practice on your own, tell me about the types of insurance you would need.

A

List the necessary insurance types, such as professional indemnity and public liability.

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13
Q

What were the implications of this bribe have had?

A

Discuss the potential consequences of accepting a bribe on your career and the profession.

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14
Q

What RICS documentation would you have reviewed?

A

Identify relevant RICS guidelines and standards pertinent to your practice.

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15
Q

Following this encounter how did you escalate this internally?

A

Explain the process you followed to report the incident within your organization.

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16
Q

What was your takeaway’s following this encounter?

A

Share the lessons learned from the experience and how it influenced your future actions.

17
Q

Going forward how would you select suitable contractors?

A

Outline your criteria for evaluating and choosing contractors for projects.