Global Mindset

Question 1

Ability to take an international, multidimensional perspective that is inclusive of other cultures, perspectives, and views

Answer 1

Global Mindset

Question 2

3 Steps to developing and promoting a global mindset

Answer 2

• study and understand your own culture and how it relates to others
• study and understand global business trends and forces
• promote a global mindset in your org

Question 3

4 T’s for creating a global mindset

Answer 3

Travel
Teams
Training
Transfers

Question 4

Set of beliefs, attitudes, values, and perspectives on how the world works

Answer 4

Culture

Question 5

Layers of culture

Answer 5

1. Explicit culture
2. Norms and values
3. Implicit culture

Question 6

Examples of explicit culture

Answer 6

food, dress, architecture, music

Question 7

Examples of implicit culture

Answer 7

basic assumptions, core beliefs about how the world ought to be

Question 8

Generated by actions of leaders and employees

Answer 8

Climate

Question 9

3 levels of Cultural Intelligence

Answer 9

• cognitive (knowledge)
• motivational (enjoyment)
• behavioral (adaptability)

Question 10

Meaning includes the verbal message and nonverbals, social and historic content attached to the statement

Answer 10

High-context culture (Edward T. Hall’s theory)

Question 11

Meaning is encoded in words only

Answer 11

Low-context culture

Question 12

Power distance

Answer 12

pattern of distribution of power

Question 13

Individualism vs. collectivism (Trompenaars 7 dimensions of culture)

Answer 13

degree to which individuals perceive themselves as members of the culture

Question 14

Uncertainty avoidance

Answer 14

tolerance of new or changed situations

Question 15

Masculine/Feminine

Answer 15

degree to which culture follows traditional gender characterizations

Question 16

Long term/short term

Answer 16

cultures values toward traditional vs change

Question 17

Indulgence/restraint

Answer 17

gratification of individual desires

Question 18

Universal/particular

Answer 18

rigidity versus flexibility

Question 19

Neutral/effective

Answer 19

Stoic versus emotional

Question 20

Individual/communitarian

Answer 20

More value in individual accomplishments versus group as a whole

Question 21

Achieved/ascribed

Answer 21

More value in working toward rewards/accomplishments versus rewards/accomplishments being provided

Question 22

Specific/diffuse

Answer 22

Separating personal lives versus intertwining professional and personal lines

Question 23

Internal/external

Answer 23

amount of individual control over one’s destiny

Question 24

Sequential/synchronic

Answer 24

sense of time as linear versus cyclical

Question 25

Viewer perceives and judges other cultures according to the norms of their own culture

Answer 25

Ethnocentrism and parochialism

Question 26

Perceptions of a culture are applied to all members, often negatively

Answer 26

Cultural stereotypes

Question 27

Culture defines behavior and excuses some actions and makes changes impossible

Answer 27

Cultural determinism

Question 28

There are no absolutes. Norms and values vary by situation

Answer 28

Cultural relativism

Question 29

HQ develops standardized programs that fail to recognize local differences and imposes, local managers know the programs will not succeed but agree to implement and then watch them fail

Answer 29

Malicious Compliance

Question 30

4 Steps (R’s) to Dilemma Reconciliation

Answer 30

Recognize
Respect
Reconcile
Realize

Question 31

Based on written codes approved by legislative bodies

Answer 31

Civil Law

Question 32

Based on legal precedent - how it relates to judicial decisions that have already been made. Can change gradually

Answer 32

Common law

Question 33

Based on beliefs and conventions

Answer 33

Religious law

Question 34

No individual is beyond the reach of the law

Answer 34

Rule of Law

Question 35

Laws are enforced only through accepted, codified procedures, avoiding arbitrary treatment and abuse of power

Answer 35

Due Process

Question 36

The right of a legal body to exert judicial authority

Answer 36

Jurisdiction

Question 37

Laws of jurisdictions differ and may exert a different result on a legal case

Answer 37

Conflict of Laws

Question 38

Taking complaints to jurisdictions sympathetic to the complaintant’s case

Answer 38

Forum or Jurisdiction Shopping

Question 39

Extend beyond nation’s borders and protect citizens abroad

Answer 39

Extraterritorial law

Question 40

Binding agreements between nations, may supersede national law

Answer 40

Supranational law