Human Resource Management Flashcards
(46 cards)
RACI chart
Responsible, accountable, consult and inform
Type of responsibility matrix that defines role assignments more clearly with the letters r a c and I under the name of the people
Organizational breakdown structure
This chart shows responsibilities / WBS activities by department
Resource breakdown structure
Breaks the work down by type of resource ( people materials and equipment )
Position descriptions
Documented in text form rather than charts and is basically a job description for project work
Roles and responsibilities
A PM must clearly identify the roles and responsibilities of management, team members and other stakeholders on the project using tools
Steps to take for developing human resource management plan
Review project management plan Understand enterprise environmental factors Consider Organizational process assets Build project organization chart Build staffing management plan
Staffing management plan
Includes: Plan for staff acquisition Resource calendars Staff release plan Staff training needs Recognition and rewards Compliance Safety
Recognition and rewards system
Ask questions to the needs of stakeholders and team members and create a rare system including:
Awards for performance
Say thank you
Acquire training for team members as part of the budget
Plan milestone parties
Resource histogram
Visual representation of information; includes the number of resources used per time period and where there is a spike in need for resources
PM can arrange for resources as necessary
Types of teams
Dedicated - PM will have more control over the team members work; team members work full-time and exclusively on the project
Part-time - team members and project mangers spend a portion of their time working on the project; PM will have to work with functional managers and leadership to acquire the team
Partnership - coordination among various orgs might require increased risk management work; several organization undertake the project r
Virtual - when multiple offices or locations are involved; coordination among various locations might require increased risk management work; several organization undertake the project
Pre-assignment
Resources assigned in advance to the project
Negotiation
Resources from within your organization acquired through negotiation
Virtual teams
Have to rely on other forms of communication to work together and may be more challenging to manage because of language and culture but you have the opportunity to reach out to the whole world to find the best team members
Multi-criteria decision analysis
Establishing a set of criteria to help evaluate potential team members; availability, cost, experience, location, skill set
Halo effect
Rate team members high or low on all factors due to the impression of a high or low rating on some specific factor
Example you are a freak programmer therefore we will make you a project manger and expect you to be great at that as well
Team building activities
Taking classes together Milestone parties Holiday and birthday celebrations Creating the WBS Outside of work trips
Tuckman ladder model of team development
Forming - people are brought together as a team
Storming - there are disagreements as people learn to work together
Norming - team members begin to build good working relationships
Performing - team becomes efficient and works effectively together
Adjourning - the project ends and the team is disbanded
Personnel assessment tools
Help you learn more about the team members by revealing now they make decisions interact with others and process information
Can guide you in how to lead and guide your team
Training
Training can help team members and can also help decrease the overall project cost and schedule by increasing efficiency
Ground rules
Help establish standards and expectations for the team; help eliminate conflicts or problems with the team
Examples Not interruptions in meetings Not talking too much in a meeting or taking over How to provide status updates Attending meetings on time
Colocation ( tight matrix )
When a PM might arrange for the entire team in each city to have offices together in one place or one room. Allows for improved communication an decrease the impact of conflict
Might be called a war room or central location for project coordination with the WBS and schedules posted on walls
Recognition and rewards
PM appraises performance and gives out recognition and rewards that are appropriate for each team member
Team performance assessment
Evaluate and enhance the effectiveness of the team as a whole and may include an analysis of how much team members skills have improved and how well the team is performing
Hint - team performance assessment is “team effectiveness”
Observation and conversation
Paying attention to tone of emails and phone conversations will tell you more about what is going on than simply looking at reports
PMs should watch what is happening and talk to people to understand what is going on
