Imapct Of Poor Communication Flashcards
(4 cards)
1
Q
Misunderstanding if information not clearly explained
A
- lead to distrust or doubts about care or the service providers
2
Q
Errors or danger to health due to inaccurate record keeping
A
- risks to health, trust, reputation or reactions can be avoided.
3
Q
Distress/upset if service user feels patronised
A
- lead to feeling disrespected
- might include talking too loud or too low
4
Q
If speech is too fast the listener will not have time to take it all in
A
- lead to misunderstandings
- lead to distrust and doubts about care and providers
