LESSON 3 FINALS Flashcards
(30 cards)
are desired milestones an organization needs to
achieve to ensure successful strategy implementation.
Annual objectives
Horizontal consistency of objectives is as
important as vertical consistency of objectives. T OR F
TRUE
refer to specific guidelines, methods, procedures, rules,
forms, and administrative practices established to support and
encourage work toward stated goals.
Policies
four types of organization resources
1) financial resources,
(2) physical resources,
(3) human resources
(4) technological resources.
can be defined as distributing an organization’s “assets” across
products, regions, and segments according to priorities established by annual
objectives.
Resource
allocation
can be defined as a disagreement between two or more parties on
one or more issues
Conflict
Conflict is always bad. An absence of conflict can signal indifference and
apathy. T OR F
FALSE
Conflict can serve to energize opposing groups into action and may
help managers identify problems. T OR F
TRUE
includes such actions as ignoring the problem in hopes that the conflict will
resolve itself or physically separate the conflicting individuals (or groups).
Avoidance
can include playing down differences between conflicting par- ties while
accentuating similarities and common interests, compromising so that there is neither a
clear winner nor loser, resorting to majority rule, appealing to a higher authority, or
redesigning present positions.
Defusion
is exemplified by exchanging members of conflicting parties so that each
can gain an appreciation of the other’s point of view or holding a meeting at which
conflicting parties present their views and work through their differences.
Confrontation
The most widely used Business structure is the
functional or centralized type
groups tasks and activities by business
function, such as production and operations, marketing, finance and
accounting, research and development, and management
information systems
functional structure
A functional structure often leads to short-term and narrow thinking
that may undermine what is best for the firm as a whole. T OR F
TRUE
Most large companies have abandoned the functional structure in
favor of centralization and improved accountability. T OR F
FALSE (DECENTRALIZATION)
The divisional structure can be organized in one of four ways?
(1) by geographic area,
(2) by product or service,
(3) by customer, or
(4) by process
This business structure functional activities are
performed both centrally and in each separate division.
The divisional structure
This business structure groups similar divisions into
SBUs and delegates authority and responsibility for each unit to a
senior executive who reports directly to the chief executive officer.
strategic business unit structure
is the most complex of all designs because it
depends on both vertical and horizontal flows of authority and
communication (hence the term matrix).
matrix structure
functional and
divisional structures depend primarily on horizontal flows of authority
and communication. T OR F
FALSE (VERTICAL)
Production processes typically constitute more than 30 percent of a firm’s
total assets. T OR F
FALSE (70%)
a major part of the strategy-implementation process
takes place at the production site. T OR F
TRUE
involves reducing the size of the firm in terms of number of
employees, number of divisions or units, and number of hierarchical levels in
the firm’s organizational structure.
Restructuring
The primary benefit sought from restructuring is ?
cost reduction.
