MIDTERMS 06 Handout 1

Question 1

Successful leaders know their areas of responsibility.

Answer 1

Sense of Purpose

Question 2

Philosophy that continually improving people, processes and products will eventually increase value.

Answer 2

Leadership for quality

Question 3

Successful leaders avoid negative self-indulgence

Answer 3

Self-discipline

Question 4

Successful leaders are open and upfront with other members of the organization.

Answer 4

Honesty

Question 5

Successful leaders are consistent and fair in adhering to the same standard

Answer 5

Credibility

Question 6

Successful leaders know what is important in a given situation.

Answer 6

Common Sense

Question 7

Successful leaders maintain energy, endurance, and good health

Answer 7

Stamina

Question 8

Successful leaders are committed to finish a task despite of difficulty

Answer 8

Steadfastness

Question 9

called directive or dictatorial leadership. Leaders who take this
approach make decisions without consulting the employees.

Answer 9

Autocratic Leadership

Question 10

Called consultative or consensus leadership. Leaders who take
this approach involve the employees in decision making.

Answer 10

Democratic Leadership

Question 11

Known as open or non-directive leadership. Leaders who take
this approach exerts little control in the decision making process.

Answer 11

Participative Leadership

Question 12

Called results-based or objective-based leadership. Leaders
who take this approach ask team members to focus solely on the goals at hand.

Answer 12

Goal-Oriented Leadership

Question 13

Known as fluid or contingency leadership.

Answer 13

Situational Leadership

Question 14

setting is the participative leadership taken to a higher level.

Answer 14

Leadership Style in a Total Quality Setting

Question 15

Managers must show concern to the employees on a
personal level.

Answer 15

Understand the Employees’ Point of View

Question 16

Managers should promote change by establishing incentives for contributors to that change.

Answer 16

Use Incentives to Promote the Change

Question 17

Managers must increase the intensity of training to ensure that employees
have the skills.

Answer 17

Train the Employees

Question 18

Leaders must develop a clear picture of what the organization is going
to look like after the change.

Answer 18

Develop a Change Picture

Question 19

Leaders must deliver the change picture in
writing to ensure that everyone in the organization gets the same message.

Answer 19

Communicate the Change Picture to Stakeholders.

Question 20

Leaders must conduct face-to-face meetings with the employees in order to identify all potential roadblocks

Answer 20

Conduct a Comprehensive Roadblock Analysis

Question 21

Leaders must design a plan that contains a comprehensive list of all tasks.

Answer 21

Implement the Change

Question 22

Leaders must closely monitor the progress of change implementation and quickly take any action.

Answer 22

Monitor and Adjust

Question 23

Leaders must always consider
the core values and guiding principles of the organization.

Answer 23

Keep the organization’s vision and values uppermost in your mind

Question 24

Leaders must look for advisors who would
honestly tell the truth no matter what the situation is.

Answer 24

Encourage, promote, and reinforce truth telling

Question 25

Leaders must lead by example in terms of being the role model of what they profess to believe

Answer 25

Set the right example

Question 26

Leaders should delegate responsibilities to their subordinates in order to ensure that all tasks will be fulfilled based on a set timeline.

Answer 26

Delegate duties and responsibilities