Run Charts 09 Handout Flashcards
1
Q
It refers to a predictable process where outputs meet customer needs.
A
Ideal.
2
Q
It refers to a predictable process; however, it does not consistently meet customer
needs.
A
Threshold.
3
Q
It refers to a process that is unpredictable, but the outputs still meet customer
requirements.
A
Brink of chaos
4
Q
It refers to a process that produces unpredictable levels of nonconformance.
A
State of chaos.
