MODULE 13 Flashcards Preview

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Flashcards in MODULE 13 Deck (15):
1

According to the ICF's Professional Coaching Core Competencies, a coach should challenge the client to explore sensitive, new areas.
True
False

False. The coach should ask permission to explore sensitive, new areas.

2

Every coaching conversation should include
an action plan.
an agenda identified by the client.
review of fieldwork.
a summary by the coach of the client's progress.


an agenda identified by the client.
Domain: Coaching Foundations and Knowledge Base, ICF Coach Knowledge Assessment (CKA) Sample Question

3

According to the ICF's Professional Coaching Core Competencies, a coach should challenge the client's assumptions and perspectives.

True
False

True. The challenge is designed to provoke new ideas and find new possibilities for action.

4

A client is explaining a situation to a coach, who senses that there is more that the
client is not sharing. How should the coach approach the situation?
Interrupt the client and ask for greater disclosure.
Give the client the "bottom-line" read on the situation.
Ask the client's permission to probe a little deeper.
Give the client feedback on the importance of honesty in coaching.


Ask the client's permission to probe a little deeper.
Domain: Co-Creating the Relationship, ICF Coach Knowledge Assessment (CKA) Sample Question

5

When dealing with a client who brings many issues to the table, it is best for the coach to pick the option
where the coach has the most expertise.
of asking what the client would like to start with.
that looks most likely to be handled in the time available.
that the coach thinks can do the most good for the client.


of asking what the client would like to start with.
Domain: Communicating Effectively, ICF Coach Knowledge Assessment (CKA) Sample Question

6

The client is a high-energy manager with a generally positive outlook. Just before coming to the coaching session, the client was told that their responsibilities are about to drastically change and will no longer be doing the work they are passionate about. The client has come to the session in a particularly negative mood, and has expressed the desire to address this situation during today's session. What is the BEST way for the coach to proceed?
Ask the client about all of the potential positive outcomes from this situation.
Remind the client that the agenda for this session was set at the end of the last session.
Explore the outcomes for the session and ensure that the client and coach are both clear on them.
Point out to the client how extremely important it is to be passionate about the work we do.


Explore the outcomes for the session and ensure that the client and coach are both clear on them.
Domain: Setting the Foundation, ICF Coach Knowledge Assessment (CKA) Sample Question

7

According to the ICF's Professional Coaching Core Competencies, a coach should have the ability to hold attention on what is important for the client, and to take responsibility that the client takes action.
True
False

False. The coach should leave the responsibility with the client to take action.

8

According to the ICF's Professional Coaching Core Competencies, a coach should challenge the client to explore sensitive, new areas.
True
False

False. The coach should ask permission to explore sensitive, new areas.

9

The International Coaching Federation (ICF) core competencies are used as the foundation for the ICF Credentialing process examination. The core competencies are grouped into ______ clusters according to those that fit together logically based on common ways of looking at the competencies in each group.
11
4
15
6

4

10

According to the International Coaching Federation (ICF), there are _______ core professional coaching competencies.
10
9
11
13

11

11

Active Listening is the ability to focus completely on what the client is saying.

True
False

False. Active Listening is the ability to focus completely on what the client IS saying or NOT saying, i.e. distinguishing between the words, the tone of voice, and the body language.

12

Open-ended questions create
greater clarity.
possibility.
new learning directions.
all of the above.

all of the above

13

According to the ICF's Professional Coaching Core Competencies, the "ability to create a safe, supportive environment that produce ongoing mutual respect and trust" appears under:
Communicating Effectively
Setting the Foundation
Co-Creating the Relationship
Direct Communication

Co-Creating the Relationship

14

An appropriate role for a coach in goal setting, planning, and prioritizing with a client is
critiquing and embellishing a client's goals.
letting the client self-determine the need for goals.
taking charge of the process to ensure it is completed accurately.
facilitating a process around the client's goal setting, planning, and prioritizing.


facilitating a process around the client's goal setting, planning, and prioritizing.
Domain: Facilitating Learning and Results, ICF Coach Knowledge Assessment (CKA) Sample Question

15

According to the ICF's Professional Coaching Core Competencies, a coach should challenge the client to explore sensitive, new areas.
True
False

False. The coach should ask permission to explore sensitive, new areas.