Module 3

Question 1

Human-Centered Design

Answer 1

Putting the user in the middle of your thinking.

Question 2

Double-Diamond Model of Design

Answer 2

Diverge when finding the right problem. Converge to the correct problem.

Diverge when finding the right solution. Converge to the correct solution.

Question 3

Human-Centered Design Process

Answer 3

1. Observation
2. Idea Generation
3. Prototyping
4. Testing
5. Iteration

Question 4

Needfinding

Answer 4

• What users really need
• How they will really use the product
• Qualitative methods to study in depth
• Small number of participants

Question 5

Market Research

Answer 5

• Who might purchase the item
• What factors influence purchasing
• Quantitative studies with focus groups, surveys
• Large number of participants

Question 6

“Wizard of Oz” Studies

Answer 6

Prototyping method where you have the user think that they’re using your software when it’s not even implemented yet. Someone is behind the scenes pulling all the strings.

Question 7

Principles of Human-Centered Design

Answer 7

1. Be Human-Centered
2. Find the Right Problem
3. Think of Everything as a System
4. User Experience is not Everything, End-Result Matters

Question 8

Flexibility-Usability Trade-off Principle

Answer 8

Trade-off between having more features and functionality vs. keeping it as simple as possible.

As the level of flexibility increases in a system, product, or interface, the usability may decrease and vice versa.