Phlebotomy 1 Flashcards
the practice of drawing blood from a vein or cut in the skin
phlebotomy
approves phlebotomy programs based on classroom instruction & clinical practice
National Accrediting Agency for Clinical Laboratory Science (NAACLS)
voluntary process where an agency grants recognition to an individual who meets pre-req’s in a specific technical area
certification
awarded to participants for updating knowledge & skills
continuing education units (CEUs)
provides the standard for CE & training activities
International Association for Continuing Education & Training (IACET)
system of moral principles or standards that govern conduct in the workplace & distinguish between right & wrong
ethics
conforming to a standard of right & wrong conduct in the workplace to avoid harming others
ethical behavior
publishes & disseminates a statement of patient rights and responsibilities
American Hospital Association (AHA)
requires healthcare providers to obtain patient consent in writing before disclosing medical information
Health Insurance Portability & Accountability Act (HIPAA)
individually identifiable health information that is transmitted by electronic media
protected health information (PHI)
must obtain patient written authorization for use/disclosure of PHI unless it is being used for treatment, payment, or healthcare operations
healthcare workers (HCWs)
prejudice or filters that obstruct hearing & an understanding of what’s being said
communication barriers
study of nonverbal communication
kinesics
when verbal & nonverbal messages do not match
kinesic slip
study of an individuals concept & use of space
proxemics
medical care by a physician or healthcare professional who is the patient’s main source of care
primary care
medical care provided by a specialist or facility with expertise in the problem or area of concern
secondary care
highly specialized medical or consultative care involving advanced or complex procedures, investigations or treatment of disorders
tertiary care
outpatient (do not stay overnight); hospital outpatient centers, clinics, surgery centers, physical therapy centers
ambulatory
inpatient (overnight care); hospitals
nonambulatory
offers defense against infectious diseases that might spread to the populace; monitors, screens, educates public
Public Health Service (PHS)
either an insurance company, federal government, managed care program, or self-insured company that pays for healthcare services on behalf of employees
third-party payer
updated procedural coding system used in U.S. inpatient hospital settings
International Classification of Diseases 10th rev., Procedural Coding System (ICD-10-PCS)
federal agency that manages Medicare/Medical programs
Centers for Medicare & Medicaid Services (CMS)
