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Flashcards in Project Human Resource Management Deck (36):
1

Name the project human resource management processes

Plan human resource management
Acquire project team
Develop project team
Manage project team

2

What is plan human resource management

The process of identifying and documenting project roles, responsibilities, required skills, reporting relationships, and creating a staffing management plan

3

What is acquire project team

The process of confirming human resource availability and obtaining the team necessary to complete project activities

4

What is develop project team

The process of improving competencies, team member interaction, and overall team environment to enhance project performance

5

What is manage project team

Process of tracking team member performance, providing feedback, resolving issues, and managing changes to optimize project performance

6

Plan human resource management key benefit

It establishes project roles and responsibilities, project organization charts, and the staff and management plan

7

Plan human resource management inputs

Project management plan
Activity resource requirements
Enterprise environmental factors
Organizational process assets

8

Plan human resource management tools and techniques

Organizational charts and position descriptions
Networking
Organizational theory
Expert judgment
Meetings

9

Plan human resource management outlets

Human resource management plan

10

What is the organizational breakdown structure or OBS

It shows the organizations existing departments, units, or teams with the project activities or work packages listed under each department

11

What is the resource breakdown structure or RBS

A hierarchical list of resources related by category and resource type that is used to facilitate planning and controlling a project work

12

What is a responsibility assignment matrix or RAM

A grid that shows the project resources assigned to each work package

13

What is the human resource management plan

A part of the project management, provides guidance on how project human resource that should be defined, staff, managed and eventually released

14

Develop project team inputs

Human resource management plan
Project staff assignments
Resource calendars

15

Acquire project team key benefits

Outlining and guiding the team selection and responsibility assignment to obtain a successful team

16

Acquire project team tools and techniques

Pre-assignment
Negotiation
Acquisition
Virtual teams
Multi criteria decision analysis

17

Acquire project team outputs

Project staff assignments
Resource counters
Project management plan updates

18

Acquire project team inputs

Human resource management plan
Enterprise environmental factors
Organizational process assets

19

Develop project team key benefits

It results in improved teamwork, enhance people skills and competencies, motivated employees, reduced staff turnover rates, and improved overall project performance

20

Develop project team tools and techniques

Interpersonal skills
Training
Teambuilding activities
Ground rules
Collocation
Rewards and recognition
Personnel assessment tools

21

Develop project team outputs

Team performance assessments
Enterprise environmental factors updates

22

Manage project team key benefit

It influences team behavior, manages conflict, resolves issues, and appraises team member performance

23

Manage project team inputs

Human resource management plan
Project staff assignments
Team performance assessments
Issue log
Work performance reports
Organizational process assets

24

Manage project team tools and techniques

Observation and conversation
Project performance appraisals
Conflict management
Interpersonal skills

25

Manage project team outputs

Change requests
Project management plan updates
Project documents updates
Enterprise environmental factors updates
Organizational process assets updates

26

Name the conflict resolution techniques

Withdraw/avoid
Smooth/accommodate
Compromise/reconcile
Force/direct
Collaborate/problem solve

27

Project manager interpersonal skills

Leadership
Influencing
Effective decision-making
Teambuilding
Motivation
Communication
Negotiation
Trust building, coaching and conflict management
Political and cultural awareness

28

What is project human resource management

The processes that organized, manage, and lead the project team

29

Types of power

Reward power
Expert power
Legitimate power
Reference power
Punishment power

30

Maslow's hierarchy of needs

People have needs, and until the lower ones are set aside they won't begin to think about the higher ones

31

McGregors theory X and theory Y

Theory X manager assumes that everyone on the team is selfish and motivated
Theory Y manager trust his team to do a good job

32

Hertzberg's motivation hygiene theory

Need hygiene before motivation Hygiene factors i.e. good working conditions, satisfying personal life, and good relations with your boss
Motivation factors i.e. personal achievement, recognition

33

Expectancy theory

You need to give people an expectation of a reward in order to motivate them

34

McClelland's achievement theory

People need to be motivated. Achievement is when someone performs well and is recognized for it

35

Primary sources of conflict

Resources
Priorities
Schedules

36

Additional sources of conflict

Personalities
Cost
Technical opinions