Project Human Resource Management Flashcards

(36 cards)

1
Q

Name the project human resource management processes

A

Plan human resource management
Acquire project team
Develop project team
Manage project team

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2
Q

What is plan human resource management

A

The process of identifying and documenting project roles, responsibilities, required skills, reporting relationships, and creating a staffing management plan

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3
Q

What is acquire project team

A

The process of confirming human resource availability and obtaining the team necessary to complete project activities

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4
Q

What is develop project team

A

The process of improving competencies, team member interaction, and overall team environment to enhance project performance

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5
Q

What is manage project team

A

Process of tracking team member performance, providing feedback, resolving issues, and managing changes to optimize project performance

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6
Q

Plan human resource management key benefit

A

It establishes project roles and responsibilities, project organization charts, and the staff and management plan

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7
Q

Plan human resource management inputs

A

Project management plan
Activity resource requirements
Enterprise environmental factors
Organizational process assets

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8
Q

Plan human resource management tools and techniques

A
Organizational charts and position descriptions
Networking
Organizational theory
Expert judgment
Meetings
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9
Q

Plan human resource management outlets

A

Human resource management plan

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10
Q

What is the organizational breakdown structure or OBS

A

It shows the organizations existing departments, units, or teams with the project activities or work packages listed under each department

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11
Q

What is the resource breakdown structure or RBS

A

A hierarchical list of resources related by category and resource type that is used to facilitate planning and controlling a project work

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12
Q

What is a responsibility assignment matrix or RAM

A

A grid that shows the project resources assigned to each work package

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13
Q

What is the human resource management plan

A

A part of the project management, provides guidance on how project human resource that should be defined, staff, managed and eventually released

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14
Q

Develop project team inputs

A

Human resource management plan
Project staff assignments
Resource calendars

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15
Q

Acquire project team key benefits

A

Outlining and guiding the team selection and responsibility assignment to obtain a successful team

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16
Q

Acquire project team tools and techniques

A
Pre-assignment
Negotiation
Acquisition
Virtual teams
Multi criteria decision analysis
17
Q

Acquire project team outputs

A

Project staff assignments
Resource counters
Project management plan updates

18
Q

Acquire project team inputs

A

Human resource management plan
Enterprise environmental factors
Organizational process assets

19
Q

Develop project team key benefits

A

It results in improved teamwork, enhance people skills and competencies, motivated employees, reduced staff turnover rates, and improved overall project performance

20
Q

Develop project team tools and techniques

A
Interpersonal skills
Training
Teambuilding activities
Ground rules
Collocation
Rewards and recognition
Personnel assessment tools
21
Q

Develop project team outputs

A

Team performance assessments

Enterprise environmental factors updates

22
Q

Manage project team key benefit

A

It influences team behavior, manages conflict, resolves issues, and appraises team member performance

23
Q

Manage project team inputs

A
Human resource management plan
Project staff assignments
Team performance assessments
Issue log
Work performance reports
Organizational process assets
24
Q

Manage project team tools and techniques

A

Observation and conversation
Project performance appraisals
Conflict management
Interpersonal skills

25
Manage project team outputs
``` Change requests Project management plan updates Project documents updates Enterprise environmental factors updates Organizational process assets updates ```
26
Name the conflict resolution techniques
``` Withdraw/avoid Smooth/accommodate Compromise/reconcile Force/direct Collaborate/problem solve ```
27
Project manager interpersonal skills
``` Leadership Influencing Effective decision-making Teambuilding Motivation Communication Negotiation Trust building, coaching and conflict management Political and cultural awareness ```
28
What is project human resource management
The processes that organized, manage, and lead the project team
29
Types of power
``` Reward power Expert power Legitimate power Reference power Punishment power ```
30
Maslow's hierarchy of needs
People have needs, and until the lower ones are set aside they won't begin to think about the higher ones
31
McGregors theory X and theory Y
Theory X manager assumes that everyone on the team is selfish and motivated Theory Y manager trust his team to do a good job
32
Hertzberg's motivation hygiene theory
Need hygiene before motivation Hygiene factors i.e. good working conditions, satisfying personal life, and good relations with your boss Motivation factors i.e. personal achievement, recognition
33
Expectancy theory
You need to give people an expectation of a reward in order to motivate them
34
McClelland's achievement theory
People need to be motivated. Achievement is when someone performs well and is recognized for it
35
Primary sources of conflict
Resources Priorities Schedules
36
Additional sources of conflict
Personalities Cost Technical opinions