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Flashcards in Project communications management Deck (19):
1

What is plan communications management

The process of developing an appropriate approach and plan for project communications based on stakeholder information needs and requirements

2

What is manage communications

The process of creating, collecting, disturbing, storing, retrieving and the ultimate disposition of project information

3

What is control communications

The process of monitoring and controlling medications throughout the project lifecycle to ensure information needs of stakeholders are met

4

Types of communication

Internal versus external
Formal versus informal
Vertical versus horizontal
Official versus unofficial
Written and oral, and verbal and nonverbal

5

Plan communications management inputs

Project management plan
Stakeholder register
Enterprise environmental factors
Organizational process assets

6

Plan communication management tools and techniques

Communication requirements analysis
Communication technology
Communication models
Communication methods
Meetings

7

Plan communications management output

Communication management plan
Project document updates

8

What is efficient communication

Providing only the information that is needed

9

Factors affecting choice of communication technology

Urgency of the need for information
Availability of technology
Ease of use
Project environment
Sensitivity and confidentiality of the information

10

Sequence of steps in a communication model

Encode
Transmit message
Decode
Acknowledge
Feedback/response

11

Communication methods

Interactive communication
Push communication
Pull communication

12

Manage communications inputs

Communications management plan
Work performance reports
Enterprise environmental factors
Organizational process assets

13

Manage communications tools and techniques

Communication technology
Communication models
Communication methods
Information management systems
Performance reporting

14

Manage communications outputs

Project communications
Project management plan updates
Project documents updates
Organizational process assets updates

15

What is the performance measurement baseline or PMB

An approved plan for the project work to which project execution is measured.

Integrates scope, schedule, and cost parameters as well as technical and quality parameters

16

Control communications inputs

Project management plan
Project communications
Issue log
Work performance data
Organizational process assets

17

Control communications tools and techniques

Information management systems
Expert judgment
Meetings

18

Control communications outputs

Work performance information
Change request
Project management plan updates
Project documents updates
Organizational process assets updates

19

What is project communications management

The processes that are required to ensure timely and appropriate planning, collection, creation, distribution, storage, and retrieval, management, control, monitoring, and ultimate disposition of project information