Psych 471 Exam #3 Flashcards Preview

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Flashcards in Psych 471 Exam #3 Deck (117)
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1

Communication

The process of sending and receiving messages, that have meaning

2

Intrapersonal Communication

"talking to yourself"; internal dialogue

3

Interpersonal Communication

And interactional process in which one person sends a message to another. This is an ACTIVE process

4

What is the key to interpersonal communication?

What is the key to interpersonal communication?

5

Sender

Relays the message.
Encodes ideas and feelings into symbold and organizes them into a message

6

Receiver

Takes the message in
Decodes or translates a speakers message into their own ideas and feelings

7

Electronically Mediated Communication

Interpersonal communication that takes place via technology

8

What are some good and bad things about cell phones?

Good
Increases fluidity
Talk to people far away
Safety/emergency

Bad
Distracting (reduces mind fulness)
Miscommunication/texting
Electronic leash

9

What are 3 etiquette rules for cell phone use in public?

1. Turn it off or put it on vibrate
2. Keep calls short
3. Make and receive calls unobtrusively or out of earshot from others

10

What does it mean taht the absence of nonverbal cues in computer-mediated communication?

It means that people need to take special care that the receiver understands intended meaning. Choose words carefully, provide clarifying details, and describe your feelings.

11

Non-verbal communication

The transmission of meaning from one person to another through means or symbols other than words

12

What are some examples of nonverbal communication?

distance, facial expression, eye contact, body posture and movement, gestures, touch, voice tone

13

What % of human communication is conveyed via nonverbal behaviors?

60-65%

14

What are the 5 principles of nonverbal communication?

1. Nonverbal communication conveys emotion
2. Nonverbal communication is multichanneled. As compared to verbal communication has one channel (speech)
3. Nonverbal communication is ambiguous
Few nonverbal signals carry universally accepted meanings
4. Nonverbal communications may contradict verbal messages. (generally nonverbal is accurate than verbal)
5. Nonverbal communication is culture-bound (thumbs up)

15

Nonverbal cues are most reliable when...

Accompanied by verbal and are embedded in a familiar cultural and social context

16

The _____ of eye contact is its most meaningful aspect

duration

17

People (European Americans) with high levels of eye contacct are judged to have high....

High social skills, credibility, and competence

18

People are more likely to make eye contact when being (what emotion)

sincere

19

Gaze Adverse

Not as likely to make firm eye contact

20

Eye contact communicates ______ of feelings

intensity

21

Maintaining moderate eye contact generates (positive or negative) feelings in others?

Positive

22

Negative eye contact give an example and say why it is bad.

Staring. It can make people uncomfortable and can convey aggressive intent (avoid eye contact with hostile people)

23

Kinesics

The study of communication through body movements

24

Frequent touching or scratching suggests what?

nervousness

25

Higher status individuals look more (relaxed or tense)

relaxed

26

Lower status individuals look more (relaxed or tense)

tense

27

Tall people have advantages in terms of...

Income, education, job selection, and happiness

28

Tall people have caveats in...

experienceing more anger
height is not as beneficial for women

29

How many lies do people typically tell per day?

1-2

30

Most lies are what kind?

Inconsequential (white lies)