Flashcards in Public Relations for Public Works Deck (14)
What are the three main areas in the Public Works profession that require vast skills in public relations?
The Governing Body
The General Public
Image is very important to the Public Works Department. All employees should be?
uniformed and identifiable to the public
All Public Works vehicles should be?
properly identified and maintained
Interior and exterior
same color paint
What are the eight commandments of good public relations?
What are the five ingredients to success in public speaking?
Poise and confidence
Sense of audience and occasion
Selection of materials
Sense and purpose of your talk
True or False
In public speaking you should always have a sense of the audience and the occasion you are speaking about
What are some of the factors that help assess an audience?
Perceived attitude toward the subject
Attitude toward the speaker
If you use humor?
Don't offend, and tie it to current events or immediate interests
What are some key strategies to help with your delivery?
Know both sides of the argument
Make your audience know YOU are the expert
Raise questions yourself
Prove it with facts
Create your own survey
Invite questions from the audience
How to control nervousness before you speak
Choose a topic you know, like, and feel comfortable with
Prepare yourself thoroughly
Do not read or memorize your speech
Regard your task as a communication, not a performance
Name some types of public speaking
Speaking to inform
Speaking to persuade
Special types of Speeches
Speaking in Groups
Name some Non Verbal Communications
Beginning and ending
Name four methods of speaking