Flashcards in Operations Resource Management Deck (13)
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1
Ethics
It is essential that your behavior is such that you conduct yourself in a manner that will hold the respect and confidence of the people you work with and the public you serve
2
Ethics 2
your most valuable asset is your reputation
3
As a supervisor your communication must always
be direct and portray confidence
4
Five levels of accountability
Accountable to self, your employees, your superiors, the organization, the public
5
Functions of Management
Planning, Organizing, Staffing, Directing, Coordinating, Reporting, Budgeting, Evaluations
6
Measuring efficiency asks what question
What did we get for all that money?
7
Managers vs Engineers
Are local govts. saving by hiring engineers to serve in two capacities
Is an engineer needed for management of maintenance activities
8
What is the best tailpipe retrofit technology?
Best available retrofit Technology (BART)
9
What is the Manual on Uniform Traffic Control Devices
The recognized standard for traffic control devices on all public roads open to public travel
10
A stop sign must be
30" x 30"
11
Effectiveness Measurement
Did I get what I wanted?
12
Cost Accounting
Accounting for funds expended by each activity
13
