Flashcards in Operations Resource Management Deck (13)
It is essential that your behavior is such that you conduct yourself in a manner that will hold the respect and confidence of the people you work with and the public you serve
your most valuable asset is your reputation
As a supervisor your communication must always
be direct and portray confidence
Five levels of accountability
Accountable to self, your employees, your superiors, the organization, the public
Functions of Management
Planning, Organizing, Staffing, Directing, Coordinating, Reporting, Budgeting, Evaluations
Measuring efficiency asks what question
What did we get for all that money?
Managers vs Engineers
Are local govts. saving by hiring engineers to serve in two capacities
Is an engineer needed for management of maintenance activities
What is the best tailpipe retrofit technology?
Best available retrofit Technology (BART)
What is the Manual on Uniform Traffic Control Devices
The recognized standard for traffic control devices on all public roads open to public travel
A stop sign must be
30" x 30"
Did I get what I wanted?
Accounting for funds expended by each activity