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Flashcards in Management Tasks, Responsibilities and Practices Deck (40)
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1

What are values?

they are the likes, dislikes, shoulds, oughts, judgements, and prejudices that determine how we view the world. Once they become part of an individual, they become (often subconsciously) a standard for guiding his or her actions

2

How many value orientations are there?

Six

3

What are the six value orientations?

Theoretical, Economic, Aesthetic, Social, Political, Unity(of the religious

4

What is the process of management?

The process undertaken by one or more persons to coordinate the activities of other persons to achieve results not achievable by any one person acting alone

5

What type organization is the Classical Approach?

The Classical Approach is a "Line" organization

6

What type of organization is the Behavioral Approach?

A "Line and Staff" organization

7

Which is the newest approach to management?

The " Management Science Approach".

8

What is a typical use of a "Matrix Organization"?

Emergency Management

9

Who is considered the father of administrative theory?

Henry Fayol

10

Henry Fayol what did he focus on?

He focused on the management of the whole organization.

11

How did Fayol see the managers job?

He saw it as Planning, Organizing, Commanding, Coordinating Activities, and Controlling Performance

12

Fayol had how many principles of management?

Fourteen

13

There are how many functions of management?

Eight

14

What are the eight functions of management?

Planning, Organizing, Staffing, Direction, Coordinating, Reporting, Budgeting and Evaluating

15

Maslow is associated with which theory of human motivation?

Need Theory

16

Maslow focused on?

Physiological, Safety, Social, Esteem, and Self-actualization

17

In Maslow's hierarchy you must?

Satisfy one need before you move to the next level

18

Who is most closely associated with the Two Factor Theory

Herzberg (1964)

19

Douglas McGregor is responsible for?

Theory "X" and Theory "Y"

20

According to Herzberg, what are the two sets of factors and their influence on job performance?

Hygiene - pay, supervision, company policies etc.
They are extrinsic to work - potential source of satisfaction but not motivation
Motivators - achievement, advancement, recognition
Intrinsic to work - potential source of satisfaction and effective performance

21

What are some of Herzberg's Hygiene Factors

pay, status, security, working conditions, fringe benefits, policies and administrative practices, interpersonal relations

22

What are some of Herzberg's motivational factors or needs of the job?

meaningful and challenging work, recognition for accomplishment, feeling of achievement, increased responsibility, opportunities for growth and advancement, the job itself

23

The Reinforcement Theory is most closely associated with?

Pavlov / Skinner

24

The reinforcement theory refers to?

Behavior modification

25

Human behavior can be modified by using?

Rewards

26

Task Management Leader, Country Club Leader, Impoverished Leader Middle of the Road and Team Management Leader are from?

The Ohio State Model

27

Define the Task Management Leader

Primarily concerned for production and only minimally concerned for people

28

Define the Country Club Leader

Primarily concerned for the people and only incidentally concerned for production

29

Define the Impoverished Leader

Concerned for neither production or people

30

The Middle of the Road leader is

A compromise between high production and empoyee satisfaction