Flashcards in Management Tasks, Responsibilities and Practices Deck (40)
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1
What are values?
they are the likes, dislikes, shoulds, oughts, judgements, and prejudices that determine how we view the world. Once they become part of an individual, they become (often subconsciously) a standard for guiding his or her actions
2
How many value orientations are there?
Six
3
What are the six value orientations?
Theoretical, Economic, Aesthetic, Social, Political, Unity(of the religious
4
What is the process of management?
The process undertaken by one or more persons to coordinate the activities of other persons to achieve results not achievable by any one person acting alone
5
What type organization is the Classical Approach?
The Classical Approach is a "Line" organization
6
What type of organization is the Behavioral Approach?
A "Line and Staff" organization
7
Which is the newest approach to management?
The " Management Science Approach".
8
What is a typical use of a "Matrix Organization"?
Emergency Management
9
Who is considered the father of administrative theory?
Henry Fayol
10
Henry Fayol what did he focus on?
He focused on the management of the whole organization.
11
How did Fayol see the managers job?
He saw it as Planning, Organizing, Commanding, Coordinating Activities, and Controlling Performance
12
Fayol had how many principles of management?
Fourteen
13
There are how many functions of management?
Eight
14
What are the eight functions of management?
Planning, Organizing, Staffing, Direction, Coordinating, Reporting, Budgeting and Evaluating
15
Maslow is associated with which theory of human motivation?
Need Theory
16
Maslow focused on?
Physiological, Safety, Social, Esteem, and Self-actualization
17
In Maslow's hierarchy you must?
Satisfy one need before you move to the next level
18
Who is most closely associated with the Two Factor Theory
Herzberg (1964)
19
Douglas McGregor is responsible for?
Theory "X" and Theory "Y"
20
According to Herzberg, what are the two sets of factors and their influence on job performance?
Hygiene - pay, supervision, company policies etc.
They are extrinsic to work - potential source of satisfaction but not motivation
Motivators - achievement, advancement, recognition
Intrinsic to work - potential source of satisfaction and effective performance
21
What are some of Herzberg's Hygiene Factors
pay, status, security, working conditions, fringe benefits, policies and administrative practices, interpersonal relations
22
What are some of Herzberg's motivational factors or needs of the job?
meaningful and challenging work, recognition for accomplishment, feeling of achievement, increased responsibility, opportunities for growth and advancement, the job itself
23
The Reinforcement Theory is most closely associated with?
Pavlov / Skinner
24
The reinforcement theory refers to?
Behavior modification
25
Human behavior can be modified by using?
Rewards
26
Task Management Leader, Country Club Leader, Impoverished Leader Middle of the Road and Team Management Leader are from?
The Ohio State Model
27
Define the Task Management Leader
Primarily concerned for production and only minimally concerned for people
28
Define the Country Club Leader
Primarily concerned for the people and only incidentally concerned for production
29
Define the Impoverished Leader
Concerned for neither production or people
30
