Section 3: Typical Course of Conflict

Question 1

1. Beginning
   predisposing ____
   -initiating ___
   -responses to ___

Answer 1

• predisposing conditions
• initiating event
• responses to initiating event

Question 2

2. middle stages
   escalation or __
   separation or __

Answer 2

• escalation or negotiation

- separation or conciliation

Question 3

3. Termination of Conflict

__ possible outcomes (Red’s)

Answer 3

• 5

Red’s

Question 4

1. Beginning of Conflict–Predisposing Conditions

Personal:
Relational
Environmental:

Answer 4

• situations include personal, relational, env. factors.
• by themselves DON’T lead to disagreement (diff can live together)

_Personal: high levels of neg affectivity perceive + respond to events that inc conflict.
_Relational: when incompatible highly-valued goals.
_Environmental: physical sep., crowded living, scarce resources, soc situations

Question 5

1. Beginning of Conflict--Initiating Event (4)
C\_\_\_
Ill\_\_
Re\_\_
Cu\_\_

Answer 5

• [gen. predispositions –> conflict when initiating event occurs]*
  1. Criticism: verbal or non-verbal acts perceived/ interpreted as demeaning.
  2. Illegitimate Demands: perceived as unjust/ outside of norm
  3. Rebuffs: appeal for desired reaction, but other fails to respond as expected.
  4. Cumulative annoyance: actions exceed other’s tolerance. (consistently)

Question 6

1. Beginning of Conflict–Responses to initiating event
   Rusbult’s typology of conflict responses

exit =
voice =
neglect =
loyalty =

Answer 6

- Active/ Destructive = exit (her)
harms relationship (threat to leave, yell)

• Active/ Constructive = Voice (him)
  maintains/ improves
• Passive/ Destructive = Neglect
  passively harms, deteriorates (ignores)
• Passive/ Constructive = Loyalty
  passively maintains, waiting for improvement (hoping for change)

Question 7

2. Middle Stages of Conflict

Escalation or __

                    AND

Separation or __

Answer 7

• Escalation: gen of issue, attribution of blame to other, coercion. (Red’s-she leaves)
  or
• Negotiation: info exchange, solutionAND
• Separation: continue blame, perceive no fix, conflict may end here
  or
• Conciliation: seriousness of problem reframed, personal responsibility, unusual expression of affection
  (open door at same time)

Question 8

3. Termination of Conflict–outcomes

positive and neg

Structural __
Integrative ___
Co___

Do___
Sep___

Answer 8

+ - Structural improvements: changes in causal conditions; strong initial affection
(out of NY)

+ - Integrative Agreements: both original goals are satisfied; cooperation, stubborn, flexibility
(write what they want)

+ - Compromise: both goals reduced; cooperation

• -Dominance: one wins; uneven power, coercion
• -Separation: perceived as unmanageable, continue blame, no negotiate