STEP2: Patient Communication Flashcards
(70 cards)
What is patient counseling?
The process of providing information, advice, and assistance to patients to improve their health, treatment adherence, and quality of life.
See also ‘Treatment adherence’ in ‘Managing chronic conditions’.
What is a patient-centered approach?
An approach that facilitates open communication between the patient and provider, shared decision-making, and considers the patient’s individual preferences, concerns, and emotions.
What is the importance of the first visit in patient counseling?
It is critical for establishing trust in the patient-clinician relationship.
What are key principles of communication in patient counseling?
- Open communication
- Shared decision-making
- Using understandable terms
- Providing medical interpretation services if necessary.
Why is empathy important in patient counseling?
Patients value empathy, interest, and continuity of care.
What should be the focus during the introduction of a patient interview?
Introducing yourself, addressing patients by their preferred name, and ensuring active listening.
Fill in the blank: The _______ model is a psychosocial model that aims to help caregivers express empathy and support emotions.
PEARLS
What are the components of the PEARLS model?
- Partnership
- Empathy
- Apology
- Respect
- Legitimization
- Support
What is psychosocial counseling?
Care related to the emotional and psychological well-being of the patient and their family members.
What is the purpose of motivational interviewing?
To strengthen a patient’s motivation to change behavior by exploring and resolving ambivalence.
What are the stages of the transtheoretical model of behavioral change?
- Precontemplation
- Contemplation
- Preparation
- Action
- Maintenance
- Relapse
True or False: The 5 As model of behavior change is only applicable to smoking cessation.
False
What does the 5 As model stand for?
- Assess
- Advise
- Agree
- Assist
- Arrange
What is directive counseling?
An approach where the clinician actively guides the therapeutic process in the best interests of the patient.
What are the general principles of addiction counseling?
- Individual or group counseling
- Patient education
- Aims to help avoid triggers for substance use
- May incorporate various psychotherapies
What is the SBIRT approach?
Screening, brief intervention, referral to treatment aimed at early intervention for substance use disorders.
What should be done if there is a language barrier during patient counseling?
Establish the patient’s preferred language and use a professionally trained medical interpreter.
What should be avoided when interpreting for patients?
Using family members or nonqualified individuals unless explicitly requested by the patient.
What is the main goal of motivational interviewing in the context of substance use disorders?
To increase insight and awareness regarding substance use and motivate behavioral change.
What is the significance of assessing a patient’s knowledge during counseling?
To ensure they understand the illness and treatment options.
Fill in the blank: The _______ model emphasizes patient autonomy and shared decision-making.
5 As
What are some techniques for counseling on smoking cessation?
- Inquire about tobacco use
- Urge quitting
- Assess willingness to quit
- Provide resources
- Schedule follow-ups
What should be included in counseling for alcohol use disorder?
- Feedback on consumption
- Informing about support groups
- Discussing pharmacological treatment options
- Assessing readiness to change
What is the role of the clinician in directive counseling?
To provide information objectively and ensure no coercion in guiding therapy.