TOS B: Organizational Structure, Culture, and Development - Riggio

Question 1

It refers to the arrangement of positions in an organization and the authority and responsibility relationships among them

Answer 1

Organizational structure

Question 2

It has a formally defined roles for their members are very rule driven, and are stable and resistant to change.

Answer 2

Traditional organizations structures

Question 3

It is also called as “mechanistic” or “bureaucratic” structures.

Answer 3

Traditional organizations structures

Question 4

It is characterized by less-formalized work roles and procedures.

Answer 4

Nontraditional organizational structures

Question 5

It is often organized around a particular projector product line and are responsible for all aspects of the job.

Answer 5

Nontraditional structures

Question 6

This is the number of authority levels in an organization and follows the lines of authority and status vertically through the organization.

Answer 6

Chain of command

Question 7

This is the number of workers who must report to a single supervisor

Answer 7

Span of control

Question 8

It has a long chain of command many authority levels—and a narrow span of control.

Answer 8

Tall organizational structure

Question 9

It has a short chain of command but a wide span of control.

Answer 9

Flat organizational structure

Question 10

an organizational structure that divides the organization into departments based on the functions or tasks they perform

Answer 10

Functional Structure

Question 11

an organizational structure that divides the organization according to types of products or customers

Answer 11

Divisional structure

Question 12

It is the degree to which decision-making power rests at the upper levels of the organizational hierarchy.

Answer 12

Centralization

Question 13

It is the process of taking the decision-making authority away from the top levels of the organization and distributing it to lower levels.

Answer 13

Decentralization

Question 14

a traditional organizational structure typified by a well-defined authority hierarchy and strict rules governing work behavior

Answer 14

Bureaucracy

Question 15

He developed the bureaucratic model in early 20th century by the German sociologist.

Answer 15

Max Weber

Question 16

a traditional organizational structure composed of one group of employees who achieve the goals of the organization (the line), and another group who support the line (staff).

Answer 16

Line–Staff Organizational structure

Question 17

employees in an organization who are engaged directly in tasks that
accomplish its goals

Answer 17

Line

Question 18

specialized employee positions designed to support the line

Answer 18

Staff

Question 19

a nontraditional organizational structure consisting of a team of members organized around a particular project or product

Answer 19

Team organization

Question 20

a nontraditional organization of workers who are assembled temporarily to complete a specific job or project

Answer 20

Project task force

Question 21

an organizational design that blends functional and product structures

Answer 21

matrix organization

Question 22

the complexity of an organization’s structure that is based on the number of units, the orientations of managers, and the goals and interests of members

Answer 22

Differentiation

Question 23

The amount and quality of collaboration among the divisions of an organization.

Answer 23

integration

Question 24

the shared values, beliefs, assumptions, and patterns of behavior within an organization

Answer 24

Organizational culture

Question 25

the process of assisting organizations in preparing for and managing change

Answer 25

organizational development (OD)

Question 26

name for an OD practitioner, referring to the person’s role as a catalyst who helps organizations through the process of change

Answer 26

Change agent

Question 27

an OD methodological model that applies social science research methods to collecting relevant organizational data that are used for solving organizational problems.

Answer 27

action research

Question 28

an OD technique whereby the consultant works with the organization to develop and administer a survey instrument to collect data that are feedback to organizational members and used as the starting point for change

Answer 28

survey feedback

Question 29

an OD technique that uses unstructured group interaction to assist workers in achieving insight into their own motivations and behavior patterns in dealing with other organizational members

Answer 29

T-groups (sensitivity training)

Question 30

an OD technique in which teams of workers discuss how to improve team performance by analyzing group interaction

Answer 30

team building

Question 31

an OD technique in which a consultant helps a client-organization study its problems objectively and learn to solve them

Answer 31

process consultation

Question 32

a goal-setting OD technique in which supervisors and subordinates jointly set performance goals; at the end of the goal period, their attainment is evaluated and new goals are set

Answer 32

management by objectives (MBO)

Question 33

small groups of volunteer employees from the same work are who meet regularly to solve work-related problems

Answer 33

quality circles