TOS D: Team Dynamics - McShane Flashcards

1
Q

Groups of two or more people who interact and influence each other, are mutually accountable for achieving common goals associated with organizational objectives, and perceive themselves as a social entity within an organization.

A

Teams

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2
Q

The knowledge and other resources available to people from a durable network that connects them to others.

A

Social capital

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3
Q

Resources (including time and energy) expended toward team
development and maintenance rather than the task.

A

Process losses

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4
Q

The principle that adding more people to a late software project only makes it later. Also called the mythical man-month.

A

Brook’s law

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5
Q

The problem that occurs when people exert less effort (and usually perform at a lower level) when working in teams than when working alone.

A

Social loafing

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6
Q

The problem that occurs when people exert less effort (and usually perform at a lower level) when working in teams than when working alone.

A

Task independence

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7
Q

The lowest level of interpedence

A

Pooled interdependence

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8
Q

It occurs where team members are organized in an assembly line.

A

Sequential interdependence

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9
Q

In which work output is exchanged back and forth among individuals, produces the highest degree of interdependence.

A

Reciprocal interdependence

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10
Q

It is a stages of team development where you will discover expectations, evaluate value of membership, defer to existing authority and tests boundaries of behavior.

A

Forming

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11
Q

It is a stages of team development where you will have interpersonal conflict, compete for team roles, influence goals and means, and: establish norms.

A

Storming

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12
Q

It is a stages of team development, that establish roles, agree on team objectives, form team mental models and develop cohesion.

A

Norming

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13
Q

It is stages of team of development, that has a task-oriented, committed, efficient coordination, high cooperation and trust, conflicts resolved quickly.

A

performing

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14
Q

It is a stage of team development, that occurs when the team is about to disband. They are shifted their attention away from task orientation to a relationship focus.

A

Adjourning

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15
Q

A set of behaviors that people are expected to perform because of the
positions they hold in a team and organization.

A

Role

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16
Q

A process that consists of formal activities intended to improve the development and functioning of a work team.

A

Team building

17
Q

The informal rules and shared expectations that groups establish to regulate the behavior of their members.

18
Q

The degree of attraction people feel toward the team and their motivation to remain.

A

Team cohesion.

19
Q

Positive expectations one person has toward another person in situations involving risk.

20
Q

represents a logical calculation that other team members will act appropriately because they face sanctions if their actions violate reasonable expectations.

A

Calculus-based trust

21
Q

It is based on mutual understanding and an emotional bond among team members.

A

Identification-based trust

22
Q

Cross-functional work groups that are organized around work processes, complete an entire piece of work requiring several inter-
dependent tasks, and have substantial autonomy over the execution of those task.

A

self-directed teams (SDTs)

23
Q

Teams whose members operate across space, time, and organizational boundaries and are linked through information technologies to achieve organizational tasks.

A

Virtual teams

24
Q

A time constraint in team decision
making due to the procedural
requirement that only one person may speak at a time.

A

Production blocking

25
A decision-making problem that occurs when individuals are reluctant to mention ideas that seem silly because they believe (often correctly) that other team members are silently evaluating them.
evaluation apprehension
26
The tendency of highly cohesive groups to value consensus at the price of decision quality.
Groupthink
27
The type of conflict that occurs when people focus their discussion on the issue while maintaining respect for people having other points of view.
Constructive conflict
28
A freewheeling, face-to-face meeting where team members aren’t allowed to criticize but are encouraged to speak freely, generate as many ideas as possible, and build on the ideas of others.
Brainstorming
29
A variation of brain- storming consisting of three stages: Participants (1) silently and independently document their ideas, (2) collectively describe these ideas to the other team members without critique, and then (3) silently and independently evaluate the ideas presented.
Nominal group technique