Week 17 - Quiz Flashcards
1. Carmen has been coaching Pat for several weeks. Carmen cancelled her next session with Pat because Carmen learned that Pat is a transsexual through mutual friends. Carmen does not want to coach Pat anymore because of this. If this is a violation, which of the following most accurately describes the coach’s behavior.
Unconscious bias
Conflict of interest
Confidentiality
Unlawful discrimination
Not a violation
Unlawful discrimination
2. A coach, Shane, sees his client, Jane, at the gym working out with a trainer. Shane approaches Jane and tells her she’s making amazing progress with her weight loss, and introduces himself to Jane’s trainer as Jane’s health coach. Which section of the Ethical Standards has been violated?
Professional Conduct at Large
Conflict of Interest
Confidentiality
Continuing Development
None have been violated
Confidentiality
3. A coach, Maria, speaks to her client, David, about essential oil benefits. In addition to being a health coach, Maria also sells essential oils so is very knowledgeable about them. If Maria chooses to not disclose to David that she sells oils and makes a commission on those sales, what ethical standards section is she violating?
Professional Conduct at Large
Conflict of Interest
Professional Conduct with Clients
Confidentiality
Continuing Development
None have been violated
Conflict of Interest
4. Regarding previous question, at what point in Maria and David’s relationship does Maria need to disclose the information about commission and sales to David according to ethical standards.
Before an agreement is signed
At some point during the coaching relationship
Before any sales are made
Right after a sale is made
Maria doesn’t have to disclose
Before an agreement is signed
5. A coach goes into an exclusive NBC-HWC Facebook group and downloads the names of each person in the group. The coach did that to provide each member of the group some marketing about a new product she found useful in coaching. If this is a violation, which ethics standard is violated?
Professional Conduct at Large
Conflict of Interest
Professional Conduct with Clients
Confidentiality
Continuing Development
None have been violated
Professional Conduct at Large
6. There is a marketing advertisement in your local community newsletter. It reads, “Work with a health coach and lose 15 lbs in 15 days!” If there is a violation here – what section is being violated?
Professional Conduct at Large
Conflict of Interest
Professional Conduct with Clients
Confidentiality
Continuing Development
None have been violated
Professional Conduct with Clients
(additional coments: Double check the why on this one, seems like it should be more than just clients)
7. A coach, Marcia, donated a prize for the local school silent auction fund raiser. The prize was 3 free months of health coaching. The winner of that prize, Steven, and his brother, Bryan, both decided to pursue health coaching with Marcia. Steven was a non-revenue customer, and Bryan was paying his own way. Marcia gifted Bryan a small motivating gift every month, while Steven was not gifted because he was a non-revenue customer. If there is a violation here, which ethics section has been violated?
Professional Conduct at Large
Conflict of Interest
Professional Conduct with Clients
Confidentiality
Continuing Development
None have been violated
Conflict of Interest
(additional comments: Supposedly you have to do the same for all)
8. The importance of recognizing and honoring the efforts of others, as well as only claiming ownership of your own material falls under which ethics section?
Professional Conduct at Large
Conflict of Interest
Professional Conduct with Clients
Confidentiality
Continuing Development
None have been violated
Professional Conduct at Large
9. A coach Alice is selling essential oil candles she makes herself for the holidays. She mentions this to all of her friends, clients, and potential clients well in advance of the season she sells for. If there is a violation here, which ethics section has been violated?
Professional Conduct at Large
Conflict of Interest
Professional Conduct with Clients
Confidentiality
Continuing Development
None have been violated
None have been violated
(additional comment: I got this wrong by answering conflict of interest, I guess it is not bc she fully disclosed it to all. I expected to see more abt coaching agreement. I guess if she fully disclosed we assume just that.)
10. A coach, Jill, is coaching a client, Jack. Jack has grown very fond of Jill, and asks her out to dinner after a coaching session. What is Jill’s next steps as per ethical standards?
Decline Jack’s offer – she’s not interested in merging business and pleasure.
Accept Jack’s offer – everyone has to eat, and what better way for a coach to see what the client eats.
Modify Jack’s offer and suggest they have dinner at her place. She can show him more about clean eating this way.
None of the above.
Decline Jack’s offer – she’s not interested in merging business and pleasure.
