Week 6 Flashcards
(26 cards)
What is communication?
Driving force in CA relationship
Transmits knowledge, competence, skills
An interpersonal exchange shaped by various factors, including value system, personal characteristics, tensions and situational dimensions.
What is COMPASS?
7 key communication strategies used to develop and maintain high quality connection;
- conflict management
- openness
- motivational
- preventative
- assurance
- support
- social networks
COMPASS - what is conflict management?
Identifying, discussing, resolving and monitoring potential areas of disagreement.
COMPASS - what is openness?
Promoting open lines of communication
COMPASS - what is motivation?
Providing reasons for ones sporting partner to stay in the relationship
COMPASS - what is preventative?
Discussing expectations and what should happen if these are not met?
COMPASS - what is assurance?
Showing ones commitment to the relationship?
COMPASS - what is support?
Helping the C / A through difficult times
COMPASS - what is social networks?
Socialising together to maintain a common social network
How is CA communication assessed?
Coach athlete relationship maintenance questionnaire (CARMQ)
28 items - respondents indicate the extent to which they agree from 1 (strongly disagree) to 7 (strongly agree)
- same format used for CARTQ is employed
How are each of the 3Cs related to COMPASS?
Closeness - social networks, support, openness
Commitment - conflict management, assurance, support
Complementarity - conflict management, motivation, preventative
What is conflict?
A situation in which relationship partners perceive a disagreement about, for example, values, needs, opinions or objectives that is manifested through negative cognitive, affect and behavioural reactions.
Conflict, relationship quality and communication
Relationships that are committed and complementary are more likely to be supportive and significant in the student athletes life
Relationships that are affectively close are more likely to prevent feelings such as anger and uncertainty in conflictual situations.
Conflict - what are the determinants?
Intrapersonal factors
- personality, world views, self esteem, motivation, competence, skills, experiences
Interpersonal factors
- incompatibility, poor communication and relationship quality, ineffective motivational climate and leadership
External factors
- situational circumstances, social cultural differences, private life
Summarise conflict nature
Content - cognitions, emotions, behaviour
Described by - duration, frequency, intensity
What are conflict characteristics?
Intensity - mild to severe
Duration - short term to long / ongoing
Frequency - barely ever to nearly every day
Timing - all times of season or sometimes more prevalent than others
Locations - various e.g. training ground, come venue, meetings
What are conflict topics?
Sport - performance, feedback, training schedules, load, team selection
Lifestyle - behaviours manifested outside sport environment; e.g. athlete behaviours include poor nutrition and alcohol consumption. Coach behaviours e.g. over involvement with private decisions.
Misconduct - behaviours that were perceived as disrespectful or inappropriate e.g. being late.m
What is conflict behaviour?
Initial reaction Problem orientated behaviour Escalating behaviour Uncertainty/withdrawal Conflict communications
What are conflict cognitions?
Thought processes that occur during conflict and linked to evaluations of the situation.
- initial appraisal
- problem orientated appraisal
- escalating appraisal
- uncertainty
What are some examples of intentional conflict prevention?
Addressing potential issues early
Empathy / awareness of other
Self regulation
Rules
What are some examples of unintentional conflict prevention?
High quality CA relationship
Common goals and shared expectations
Open lines of communication
Adaptability and flexibility
Conflict management - withdrawal
Take yourself away from the situation
29%
Conflict management - sharing
Talk with others to help resolve the conflict
23%
Conflict management - problem solving
Individually or with a colleague actively try to resolve the issue
23%
