Week 9 - Organisational Assessment

Question 1

The first step in developing BARS and BOS is

Answer 1

critical incident job analysis

Question 2

What is not covered by EEO legislation?

Answer 2

education

Question 3

contextual performance is mainly composed of

Answer 3

organisational citizenship behaviours

Question 4

Technology is to job performance as drugs are to

Answer 4

sport

Question 5

Which of the following is true of dissatisfied workers?

Answer 5

They are more likely to quit

Question 6

What are performance appraisal methods?

Answer 6

Supervisor ratings
Paired comparisons
Rank ordering

NOT job preview

Question 7

Peer ratings are

Answer 7

assessments made by one’s co-workers and colleagues

Question 8

Biodata are

Answer 8

information about one’s past experience and life history

Question 9

BARS stands for

Answer 9

behaviourally anchored rating scale

Question 10

In personnel selection, the process of appointing everyone who applied for a position and then retaining only those whose performance is satisfactory after some period of time is referred to as

Answer 10

selection on the criterion

Question 11

Affective commitment refers to

Answer 11

one’s overall degree of liking or attachment to the organisation

Question 12

In personnel selection, the process of appointing everyone who applies for a position and then retaining only those whose performance is satisfactory after some period of time is referred to as

Answer 12

selection on the criterion

Question 13

Peer ratings are

Answer 13

assessments made by one’s co-workers and colleagues

Question 14

The most valid forms of interview are

Answer 14

structured interviews

Question 15

Selection errors can be eliminated by

Answer 15

using a predictor with a validity of 1.0

Question 16

The main problem with selecting on the criterion is that

Answer 16

it is extremely expensive

Question 17

What do I/O psychologists attempt to improve?

Answer 17

organisational productivity and worker performance, as well as enhance the quality of working life in general

Question 18

What is performance appraisal?

Answer 18

the assessment of workers’ performance on the job

Question 19

What are good indicators of job performance at the manufacturing end?

Answer 19

simple productivity counts (i.e. number of items produced)

Question 20

What are good indicators of job performance at the distribution end?

Answer 20

the number of products sold or the dollar value of sales

Question 21

What is a criticism of productivity counts?

Answer 21

They provide no information about the quality of the production

Question 22

What is personnel data?

Answer 22

Information about individual employees that is held in personnel files.
Information includes statistics like length of service or absenteeism etc.

Question 23

What is the most common form of job performance measures?

Answer 23

Supervisor ratings

Question 24

What is the graphic rating scale?

Answer 24

it typically involves marking a line or circling a number to represent the level of performance

Question 25

What is one of the most successful means for establishing scale anchors?

Answer 25

Behaviourally anchored rating scales (BARS)

Question 26

What are BARS?

Answer 26

rating scales with explicit behavioural statements located along them

Question 27

What are the basic steps in developing BARS?

Answer 27

1. obtain critical incidents 2. content analysis 3. rate the incidents within each theme 4. use the subset of anchors that survive step 3 to represent points on the scale

Question 28

What scale did Latham and Wexley propose?

Answer 28

Behavioural observation scales (BOS)

Question 29

What are BOS?

Answer 29

stems are composed of the kinds of behaviours that form the anchors of BARS and the scale is based on the frequency with which the rater had observed the behaviour in question

Question 30

What is paired-compairsons?

Answer 30

An exhaustive method whereby each worker is paired with every other worker and the supervisor is asked to decide which member of each pair performs better

Question 31

Define task performance

Answer 31

the core technical aspects and basic tasks that comprise a job

Question 32

Define contextual performance

Answer 32

discretionary social behaviours directed at successful performance of the work group or organisation

Question 33

What is personell selection?

Answer 33

The process of choosing which job applicants should receive an offer of employment

Question 34

What is selecting on the criterion?

Answer 34

appointing everyone to the job and monitor their performance for a period of time. At the end of the monitoring period, those with the best performance appraisal would be retained

Question 35

What does KSAO stand for?

Answer 35

knowledge, skills, abilities and other characteristics

Question 36

What is meant by validity generalisation?

Answer 36

the process of meta-analysing validity coefficients

Question 37

What is job analysis?

Answer 37

A process of gathering detailed information about a particular job, including the main tasks carried out, and the main requirements for performing the job

Question 38

What advantages does formally scoring an applicant's answers have?

Answer 38

it decreases human judgment and further increases the objectivity of the process

Question 39

What is the main problem with peer ratings?

Answer 39

they are virtually impossible to obtain for applicants from outside the organisation

Question 40

What is job knowledge a good predictor of?

Answer 40

performance

Question 41

What is job tryout?

Answer 41

A form of selecting on the criterion that involves hiring someone for a few months and seeing how well they fare

Question 42

What do integrity tests attempt to gauge?

Answer 42

someone's honesty or good character

Question 43

What are overt tests?

Answer 43

they make no attempt to disguise their intent

Question 44

What are covert tests?

Answer 44

the intention of the test is less obvious

Question 45

What are assessment centres?

Answer 45

they are methods of assessment and usually resemble a large battery of tests comprising many different activities applied to groups of around 10-20 people at a time

Question 46

Why has empirical keying been criticised?

Answer 46

for being atheoretical

Question 47

What is Equal Employment Opportunity (EEO)?

Answer 47

a law that has the basic idea that all members of society should have equal access to employment and that employment decisions should be based on merit rather than characteristics irrelevant to the job (i.e. cannot discriminate)

Question 48

What is the Wonderlic Personnel Test?

Answer 48

A popular test of GMA (general mental ability) that comprises 50 items of varying types. It can be administered and scored in only 20 minutes

Question 49

What does organisational commitment refer to?

Answer 49

How much a worker identifies with or is attached to their organisation, especially in terms of shared values and goals

Question 50

What is currently the most influential model of organisational commitment?

Answer 50

Meyer and Allen's (1997) three component model which defines 3 aspects of commitment: affective, continuance and normative

Question 51

What three alternative conceptualistions of organisational commitment where provided by O'Reilly and Chatman (1986)?

Answer 51

compliance, identification and internalisation

Question 52

What is the Self-Directed Search?

Answer 52

A self-administered, self-scored and self-interpreted test that consists of five categories underpinned by Holland's theory

Question 53

What are the 5 categories of the SDS?

Answer 53

``` daydreams activities competencies occupations self-estimates of ability ```