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2018 MM > Xfinity Home (ER 10-15-18) (ER 10-24-18)(ER 10-29-18) > Flashcards

Xfinity Home (ER 10-15-18) (ER 10-24-18)(ER 10-29-18) Flashcards

1
Q

Which 24-hour zone function like the Silent 24-hour function, this zone function is associated with an emergency button. Unlike the Silent zone function, this zone will emit an audible sound to alert the home owner the alarm has been tripped

A

Audible

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2
Q
A
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3
Q

The audible alarm when Fire Panic is pressed

A

Unique cadence (three warbled beeps with a slight pause)

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4
Q

The name of the XCam power pack

A

XW3

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5
Q
A

Arm Night

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6
Q

6 main components of a security system.

A
  1. communicator 2. keypad 3. control panel 4. input 5. output 6. power supply
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7
Q

How long does touchscreen stay in pairing mode for pairing sensors?

A

5 minutes

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8
Q

What is the color and common use for the G wire

A

Green, Fan relay

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9
Q
A

Disarmed

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10
Q

which interior function protects an area of the house where there isn’t any movement

A

Arm Night

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11
Q
A

Arm Away

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12
Q

to factory default XW3, how long must reset button be pressed?

A

10 seconds

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13
Q

What is the nighttime range of the XCam?

A

up to 23 feet

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14
Q

Power calculations require both the number and _____ of each power-consuming device.

A

current draw

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15
Q

What is the color and common use for the W/W2 wire?

A

White, 1st and 2nd stage heat relay

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16
Q

Resistance in a series circuit is

A

Additive

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17
Q

typical ZigBee range

A

10-75 meters

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18
Q

ZigBee standard

A

802.15.4

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19
Q

The homeowner adjusts the temperature as needed

A

Manual

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20
Q

These thermostats use a magnetic latching relay. The two contacts close when the first coil on the relat receives a voltage pulse.The two contacts open when the second coil on the relay receives a voltage pulse

A

Electronic

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21
Q

what does a flashing yellow light on xCam mean?

A

not connected to XW3 or XW3 not connected to router.

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22
Q

The power LED on the XCam should be ____ before you proceed with touchscreen pairing

A

blinking blue

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23
Q

CMS

A

Central Monitoring Station

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24
Q

4 different functions of Interior zone

A

Follower

Arm Night

With Delay

Delay Arm Night

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25
Q

To comply with UL standards, when the touchscreen is in a trouble state, how often will it “chirp”?

A

once per minute

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26
Q

This type of thermostat uses a vial connected to a bi-metal spring that reacts to the temperature. when vial is tipped it either opens or closes the contacts.

A

Mercury

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27
Q

What type of battery is used in Touchscreen?

A

4 Volt Lithium Polymer (4400mAh)

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28
Q

On the touch screen, How long should you hold down the emergency icon to sound the alarm and to call police?

A

2 Seconds

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29
Q

Best Practice Mounting Height for Motion Detectors

A

7-7.5 feet from the ground

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30
Q

What type of zone uses motion type sensors?

A

Interior

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31
Q

What is the viewing angle on the XCam?

A

109 degrees

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32
Q

What does PIR detect?

A

The difference in object temperatures versus the background temperatures.

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33
Q

How many display preferences you can choose from and what are they, on the touch screen?

A

Clock, Camera, Weather , and Security

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34
Q

protects an area of the house where motion is but allows pass through to disarm the system

A

Delay Arm Night

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35
Q

Xfinity home requires how long a contract?

A

2 years

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36
Q

Default Entry/Exit Delay for Arm Away

A

1 minute exit, 2 Minute entry

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37
Q
A

Arm stay

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38
Q

The XFINITY Home controller can operate in what languages?

A

English and Spanish

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39
Q

Data available in AIP

A

Activation Code

Premise Passphrase

Customer Address

Customer Email address

XH Account Status

IVS Results

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40
Q

How long of a life does a smoke detector have?

A

10 years

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41
Q

What two types of wireless connections are utilized by Xfinity Home?

A

Standard Wifi

ZigBee mesh network

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42
Q
A
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43
Q

What must a customer provide on a CTV to cancel alarm?

A

customer’s central station passcode

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44
Q

what does a flashing blue light on xCam mean?

A

connected to router but not paired

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45
Q

Water resistance rating for xCam

A

IP54

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46
Q

What is touchscreen feature that will sound alarm, then go silent, and send signal to CMS?

A

Smash/Bash Protection

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47
Q
A

Ready

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48
Q

How often is a Broadband heartbeat sent?

A

every 20 minutes

49
Q

Resistance ______ as the wire diameter decreases

A

Increases

50
Q

Wifi standard

A

802.11

51
Q

Which 24-hour zone function is usually assigned to zones with an emergency button. This sends a report to the monitoring station, but no display or sound is generated.

A

Silent

52
Q

How often is a Cellular heartbeat sent in Medium Tier?

A

every 12 hours

53
Q

DACT stands for

A

Digital Alarm Communicator Transmitter

54
Q

what are the four zone conditions?

A

Ready, Fault, Trouble, Alarm

55
Q

IVS

A

Installation Verification Scorecard

56
Q

Video resolution on the XCam

A

HD 720p

57
Q

What 4 digit code cannot be used for a customer’s master code?

A

4321

58
Q

Sirens, power, fire detection, use what gauge wiring?

A

18 guage

59
Q

What type of zone uses the smoke alarm sensor type?

A

Fire

60
Q

Which pins are pre crimped on the XCam’s special RJ-45?

A

Pins 4,5,7,8

61
Q

What is the color and common use for the Y1 wire?

A

Yellow, 1st stage cool relay

62
Q

Assigned to Motion sensors used as entry and exit points. When motion is sensed, initiates entry delay, triggers alarm if entry delay expires.

A

With Delay

63
Q

Default Entry/Exit Delay in Arm Night

A

No Entry Delay, 2 minute Exity

64
Q

Name 5 of the 12 animal sounds available on the touchscreen

A

Alligator growl

Cat meow

Cow moo

Crickets

Dinosaur growl

Dog Bark Large

Dog Bark Medium

Dogs Barking

Elephant

Frog

Horse Whinny

Rooster Call

65
Q

AIP

A

Account Information Portal

66
Q

This alarm system component hsa a built in Dialer which can text, email, or call and can be digital, cellular, radio, or over the Internet

A

Communicator

67
Q

How many pictures can you take daily with Xfinity Home Security?

A

150

68
Q

what are the 6 IVS results?

A
  1. Subsriber Portal Activation
  2. Broadband Connectivity
  3. Cellular Connectivity
  4. COPS Passphrase
  5. CTV/CTN
  6. Sensor Testing
69
Q

Default Entry/Exit Delay for Arm Stay

A

2 minutes

70
Q

what button is pressed to pair a key fob?

A

* star

71
Q

How often is a Cellular heartbeat sent in High Tier

A

every 60 minutes

72
Q

An acoustic detector is triggered by volume and

A

specific frequencies

73
Q

What is the color and common use for Rh/Rc Wire?

A

Red, 24V Power for heating and cooling

74
Q

Where is the PIMv1 installed?

A

Behind each keypad

75
Q

If a customer is scheduled for an Xfinity Home installation but requests a new bundle without Xfinity Home

A

False Churn

76
Q

What is the color and common use for the Y2 wire?

A

Brown or Orange 2nd Stage cool relay

77
Q

COPS

A

Central Office Processing Service

78
Q

which interior function is usually a delayed alarm with entry/exit set as primary. Otherwise, triggers instantly. This allows the homeowner to pass through the motion to disable the alarm.

A

Follower

79
Q

Battery size for the XDW door/window sensor

A

CR2450

80
Q

What is standard manufacturing mounting height for a motion detector?

A

6 feet to 8 feet

81
Q

With the “Deferral to Waking Hours” aka “Do not Disturb” function enabled in the default setting, what hours will it be active?

A

10 pm to 8 am local time

82
Q

How long is the Familiarization period after an XFINITY Home install?

A

7 days

83
Q

How many sound options are available for zones in the Hometone Configuration screen?

A

78

84
Q

what is the default PROD broadband server ip address on the touchscreen?

A

69.252.80.244 or cls.xfinityhome.com

85
Q

What are the modes of a motion detector?

A

Heat test mode, Walk test mode, Normal mode

86
Q

What is the default PROD cellular server ip address on the touchscreen?

A

69.252.80.250

87
Q

What pins on the XCams’s special RJ-45 connector have a preinstalled jumper to connect them?

A

pins 4 and 7

88
Q

How often is a Cellular heartbeat sent in low tier?

A

every 24 hours

89
Q

What port on the Xfinity Gateway is used to pair a wireless camera?

A

Port 4 on XB3, Port 2 on XB6

90
Q

Where is the antenna located for the XCam

A

in the power pack (XW3)

91
Q

Sensors, motion detectors, keypads, and glass break sensors use what guage wire?

A

22 guage

92
Q

What type of display does the Zen Thermostat have?

A

LED Matrix

93
Q

This type of thermostat uses a bi-metal device which causes two contacts to close or open the circuit depending on the room’s air temperature.

A

Mechanical

94
Q

PIR

A

passive Infra-Red

95
Q

What type of zone allows the homeowner to exit the premise while the system is arming and an entry delay countdown when tripped?

A

Entry/Exit

96
Q

To clear data from xCam how long should reset button be depressed?

A

8 seconds

97
Q
A

Not Ready

98
Q

Operating temperature of the XCam

A

0 degrees C to 40 degrees C

99
Q

typical battery life for Zen Thermostat

A

2 years

100
Q

What is the system name for iControl wirelss security systems

A

Simon XT (exclusively Houston Market)

101
Q

What is the color and common use for the C Wire?

A

Black or Blue, 24V Neutral (Common Leg)

102
Q

TT APN

A

comcast4

103
Q

What type of zone activates an alarm immediately when tripped when the system is armed?

A

Perimeter

104
Q

Which 24-hour zone function is used for notifications such as detecting occupancy, which triggers when the rule is met. An example might be someone entering a room and turning on a light.

A

Inform

105
Q

What is Central Office Processing Service?

A

It is the company who monitors our Xfinity Home alarm systems

106
Q

what does a solid blue light on xCam mean?

A

it is paired

107
Q

If a life safety device is triggered, the CMS calls these to verify that emergency response is required.

A

Call to Verify (CTV)

108
Q

What is the function of a step-down transformer?

A

Decrease voltage

109
Q

What is the output of the Touchscreen siren?

A

85dB at 10 ft.

110
Q
A

Emergency

111
Q

this type of network allows all sensors and devices (except cameras) to act as relays

A

Mesh Network

112
Q

ZigBee data rate

A

250kps

113
Q

XW3 antenna size

A

2 x 2

114
Q

the homeowner can set the temperature to automatically adjust depending on the time of day, occupancy use, etc.

A

Programmable

115
Q

Website for AIP

A

www.comcast.com/AIP

or

www.xfinity.com/AIP

both will take you to https://activation.xfinityhome.com/xhAccountinfoPortal/portal/login

116
Q

The CMS calls these numbers to notify the customer of emergency response dispatch

A

Call to Notify (CTN)

117
Q

How often is a ZigBee heartbeat message sent to the touchscreen?

A

every 27 minutes

118
Q

What type of zone (depending on the function) can use a door or window sensor, glass break, CO2/Water sensor types.

A

24-hour

2018 MM (59 decks)

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