2.1 Flashcards

(12 cards)

1
Q

What is human resource management?

A

the function of the management to recruit, train, and develop people employed within the business.

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2
Q

What are the five key roles of HRM?

A

Human Resource Planning
Recruitment and Retention
Training and Development
Appraisal
Dismissal and Redundancies

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3
Q

What is human resource planning?

A

the process involves identifying the type of employees and how many are needed

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4
Q

What is recruitment and retention?

A

the process of hiring people and recruiting them for a position in the organisation, as well as retaining them

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5
Q

What is labour turnover within recruitment and retention?

A

percentage of workers leaving a business

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6
Q

What is training and development?

A

the process of teaching employees new skills for the job

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7
Q

What is appraisal?

A

this process involves an overall asessment of how the employee has been performing

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8
Q

What is dismissal and redundancies?

A

Disimissal is when the employer terminates an employee’s contract. Redundancy is when an employee is fired because the job is no longer needed

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9
Q

What are some internal factors that influence human resource planning?

A

Structure of Organisation
Size of Organisation
Leadership styles
Budget
Motivations

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10
Q

What are external factors that influence HR planning?

A

Related to STEEPLE:
Sociocultural changes; demographic
Technological changes
Economic changes; labour mobility, unemployment
Political changes

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11
Q

What are reasons employees in an organisation may resist change?

A

self interest; their beliefs dont align with organisaton

low tolerance; fear of doing new things

misinformation

different perspectives

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12
Q

What are some strategies to overcome resistance to change?

A

participation for employees
planning the change
changes are communicated well
negotiation with employees

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