2.1 Flashcards
(12 cards)
What is human resource management?
the function of the management to recruit, train, and develop people employed within the business.
What are the five key roles of HRM?
Human Resource Planning
Recruitment and Retention
Training and Development
Appraisal
Dismissal and Redundancies
What is human resource planning?
the process involves identifying the type of employees and how many are needed
What is recruitment and retention?
the process of hiring people and recruiting them for a position in the organisation, as well as retaining them
What is labour turnover within recruitment and retention?
percentage of workers leaving a business
What is training and development?
the process of teaching employees new skills for the job
What is appraisal?
this process involves an overall asessment of how the employee has been performing
What is dismissal and redundancies?
Disimissal is when the employer terminates an employee’s contract. Redundancy is when an employee is fired because the job is no longer needed
What are some internal factors that influence human resource planning?
Structure of Organisation
Size of Organisation
Leadership styles
Budget
Motivations
What are external factors that influence HR planning?
Related to STEEPLE:
Sociocultural changes; demographic
Technological changes
Economic changes; labour mobility, unemployment
Political changes
What are reasons employees in an organisation may resist change?
self interest; their beliefs dont align with organisaton
low tolerance; fear of doing new things
misinformation
different perspectives
What are some strategies to overcome resistance to change?
participation for employees
planning the change
changes are communicated well
negotiation with employees
