2.1a - Managers and Leaders Flashcards

1
Q

Who are more risk averse - managers or leaders?

A

Managers

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2
Q

Roles of managers:

A
  • Set objectives
  • Make decisions
  • Appraise employees
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3
Q

What are the four main types of management?

A
  • Autocratic
  • Paternalistic
  • Democratic
  • Laissez-faire
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4
Q

Features of an autocratic management:

A
  • Centralised
  • Use of rewards and penalties
  • Little delegation
  • Top-down and one-way communication
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5
Q

Features of a paternalistic management:

A
  • ‘Father-like’
  • Leader decides what is best for employees but explains why actions are taken
  • Little delegation
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6
Q

Features of a democratic management:

A
  • Decisions are taken by the people for the people
  • Aims to remove ‘them and us’
  • Takes longer to make decisions
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7
Q

Features of a laissez-faire management:

A
  • ‘Let it be’
  • Leader has little input into day-to-day decision making
  • Lots of delegation
  • Poor role definition for managers
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8
Q

Why has there been a gradual shift away from autocratic leadership?

A
  • Changes in society’s values
  • Better educated workforce
  • Greater workplace legislation
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