6.2a - Analysing HR Performance Flashcards

1
Q

Labour turnover definition

A

The percentage of the workforce that leave a business within a given period

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2
Q

Labour turnover formula

A

(no. of employees leaving / average no. of workers) X 100

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3
Q

Reasons staff leave:

A
  • Retirement
  • Unsuitable for job
  • Employee does not like work
  • Changes in business strategy
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4
Q

Advantages of staff leaving:

A
  • Can hire new people with new ideas
  • Hire specialists rather than training existing employees
  • Can hire someone already trained by competitors
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5
Q

Disadvantages of staff leaving:

A
  • Increased recruitment costs
  • Poor morale in workforce
  • Increased training costs
  • Less productive
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6
Q

Retention rate formula

A

(no. of employees with X years service / overall workforce numbers) X 100

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7
Q

Retention rate definition

A

The proportion of employees with a specified length of service

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8
Q

How can a business improve retention?

A
  • Recruit correct staff
  • Train staff
  • Exit interviews
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9
Q

What incentives can be given to employees?

A
  • Bonuses
  • Wage rises
  • Promotion
  • Flexible working
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10
Q

Labour costs per unit definition

A

How much is spent on labour to produce one unit of output

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11
Q

Labour costs per unit formula

A

Total labour costs / total units of output

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12
Q

How can a business reduce labour costs per unit?

A
  • Recruit skilled workers
  • Train existing staff
  • Increase motivation
  • Better capital equipment
  • Outsourcing
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13
Q

Employee costs as a % turnover formula

A

(employee costs / revenue) X 100

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14
Q

Employee costs as a % turnover definition

A

How much of the money made from sales that is taken by employee costs

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