10.2b - Handy's Cultural Model Flashcards
1
Q
What did Handy identify?
A
Four different types of organisational culture
2
Q
What is each culture suggested by Handy determined by?
A
Different assumptions about:
- Basis of power and influence
- What motivates people
- How people think and learn
- How changes should occur
3
Q
What are the types of organisational culture identified by Handy?
A
- Role
- Power
- Task
- Person
4
Q
Features of ‘power’ culture:
A
- Control radiates from the centres
- Power is among a few
- Few rules and little bureaucracy
- Swift decisions
- Autocratic
5
Q
Disadvantages of ‘power’ culture:
A
- May struggle if business grows and cannot be run from centre
- Employees more resistant to change because they do not have faith in managers
6
Q
Features of ‘role’ culture:
A
- Clearly delegated authorities
- Hierarchical bureaucracy
- Power derives from position
- Autocratic / paternalistic
- Risk averse
- E.g. banks
7
Q
Disadvantages of ‘role’ culture:
A
- Poor communication between departments so respond slowly to change
- Resistance to change as employees are not used to doing things differently
8
Q
Features of ‘task’ culture:
A
- Teams are formed to solve particular problems
- No single power source
- Matrix organisation
- Paternalistic / democratic
- Supports objectives based around products
- Change is normal because they are used to changing teams
- E.g. accounting
9
Q
Features of ‘person’ culture:
A
- People believe themselves to be superior to the business
- Full of people with similar training, background and expertise
- Develop own careers
- Democratic
- E.g. firms of professionals such as lawyers
10
Q
Strong culture definition
A
A culture in which staff understand and respond to it through alignment of values
11
Q
Clan culture definition
A
A culture in which the organisation acts more like a family with managers as parent-figures
