Flashcards in 8 golden Rules of interfaces design Deck (11)
Strive for consistency
Cater to universal usability
Offer informative feedback
Design dialogs to yield closure
Make the error message specific. "You entered ABC, but I was expecting lower case". Make it constructive. Tell them what to do to make it right. Understand the difference between mistakes and slips.
Permit easy reversal of actions
Support internal locus of control
Reduce short term memory
Users don't want to have to remember everything, they want things to work.
In relation to Preventing Errors, what is a slip and a mistake?
Norman (1983) Mistake is a misunderstanding, not understanding what the problem really is.
In relation to Preventing Errors, how do you correct actions?
Grey out inappropriate actions
Selection rather than freestyle typing