ACC200 Ch1 Set 4 REVERSED Flashcards
(20 cards)
1) improving the quality & reducing costs of products or services
2) improving efficiency
3) sharing knowledge
4) improving efficiency & effectiveness of its supply chain
5) improving the internal control structure
6) improving decision-making
How can an AIS add value to an organisation?
1) identify the problem
2) collect & interpret information
3) evaluate ways to solve the problem
4) select a solution methodology
5) implement the solution
Steps to decision-making?
- it can identify situations requiring management action
- it can reduce uncertainty & thereby provide a basis for choosing among alternative actions
- it can store information about results of previous decisions, which provides valuable feedback that can be used to improve future decisions
- it can provide accurate information in a timely manner
How can an AIS help improve decision-making?
How can an AIS help improve decision-making?
- organisational culture
- business strategy
- information technology
Factors influencing design of an AIS?
Predictive analysis
a chain of activities that a firm operating in a specific industry performs in order to deliver a valuable product or service for the market .
Value chain
Primary activities
1) Inbound logistics
2) Operations activities
3) Outbound logistics
4) Marketing & sales activities
5) Service activities
Value chain - five primary activities that directly provide value to customers?
consist of receiving, storing & distributing materials an organisation uses to create services & products it sells
Inbound logistics
transform inputs into final products or services
Operations activities
distribute finished products or services to customers
Outbound logistics activities
help customers buy an organisation’s products or services
Marketing & sales activities
provide post-sale support to customers
Service activities
allow the 5 primary activities to be performed efficiently and effectively
Support activities
1) Firm infrastructure
2) Human resources activities
3) Technology activities
4) Purchasing activities
Support activity categories
usually made up of accounting, finance, legal and general administration activities that allow an organisation to function. An AIS is part of a firm’s infrastructure
Firm infrastructure
Human resources activities
improve a product or service
Technology activities
procure raw materials, supplies, machinery & buildings used to carry out primary activities
Purchasing activities
