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Flashcards in cct4 Deck (237)
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91

Good eye control serves what 2 purposes?

1. It tells the listener something about you2. It allows you to learn something about the listener

92

The Six Key Techniques to Selling

1. Build rapport2. Ask questions3. Listen4. Position the product5. Communicate the benefits6. Ask for the sale

93

It works by separating successive pictures into two types of video information- that which stays the same from picture to picture, and that which changes from picture to picture

Digital compression

94

A device or software that enables compression and or decompression for digital video

video codec

95

What is the major advantage of MPEG compared to other codecs?

The MPEG files are much smaller for the same quality

96

Video CDs are an example of what type of MPEG application?

MPEG-1

97

DVD, CATV, and HDTV are examples of what type of MPEG application?

MPEG-2

98

Internet streaming, video on cell phones and interactive tv are examples of what MPEG application?

MPEG-4

99

A MPEG video is a sequence of what three kinds of encoded pictures?

I pictures, P pictures, and B pictures

100

DTCP

Digital Transmission Content Protection

101

It defines a cryptographic protocol for protecting audio/video entertainment content from illegal copying, intercepting and tampering.

DTCP

102

ACP

Analog Copying and Piracy

103

This prevents or distorts copies made over an analog connection between a source player and a DVD recorder, DVR, PC or VCR

ACP (Analog Copying and Piracy)

104

This is the protection of content by requiring certain criteria to be met before granting access to this content.

CA or Conditional Access

105

What is the speed, range, and frequency of 802.11b ?

11 Mbps, 100-150 feet indoors, 2.4 GHz

106

What is the speed, range, and frequency of 802.11a?

54 Mbps, 25-75 feet indoors, 5 GHz

107

What is the speed, range, and frequency of 802.11g?

54 Mbps, 100-150 feet indoors, 2.4 GHz

108

What is the speed, range, and frequency of 802.11n?

100 Mbps and higher, Up to 160 feet, 2.4 GHz

109

This inspects the master boot record, program files, and macro code for the presence of viruses.

Antivirus software

110

This type of software installs programs in RAM that continue to operate in the background while other software applications are running. It monitors all the computer's operations for any actions associated with viruses

Memory-resident antivirus software

111

This is a variant of spyware that displays advertising for products it thinks might interest you, based on the website you are browsing.

Adware

112

It can be defined as sending unsolicited bulk email.

spamming

113

What is the best way to prevent a hacker from accessing a customer's system?

A hardware firewall

114

A term used to describe a range of malicious software example is external code that changes your browser's settings.

Hijacking

115

This type of firewall rule compares key parts of each packet to a database of known safe data.

Stateful packet Inspection

116

This type of firewall rule examines each packet and if the origination address of the data is on a list of banned Internet locations, the firewall blocks it.

Packet Filtering

117

This type of firewall rule uses a server that examines all data based on the filtering rules and only forwards packets that obey the rules

Proxy

118

Before manually troubleshooting any IP problems, what should be done?

Run a network diagnostic check.

119

What type of port restricts connections speeds to about 6 Mbps?

USB

120

What operating system does not have a registry and does not require a backup?

Macintosh