Flashcards in cct4 Deck (237)
Where can a customer go for more information on the Business Wireless Gateway?
mydeviceinfo.comcast.net and download the manufacturer's User Guide
How does a customer reset the Business Wireless Gateway?
Use a thin object to press the Reset Button on the back panel. Hold for 2-5 seconds, and then release
This is an online marketplace of cloud-based small business applications that are specifically built for business
A curated collections of business grade cloud solutions with simple access and account managment
Where would a customer go to download Norton Internet Security?
With this you have an on-the-go communications platform including:Microsoft Outlook, Windows Sharepoint, and Mobile Access
Hosted Microsoft Exchange
What is in a Web Hosting Starter Package?
the ability to build a 3-page website at your own domain, and 10 MB of storage space and 100 MB of data transfer
What is the cost of the Web Hosting Starter Package?
Included at no extra charge
How much storage space comes with the Web Hosting Business Package?
300 GB of storage space
How much storage space comes the Web Hosting Commerce Package?
400 GB of storage space
How does the Professional Web Hosting Package compare to the Commerce Package?
Professional has all of the functionality included in the Commerce Package with even more storage space.
In the Upware Market, where can a customer click to learn more about it?
Under getting started, click on Upware 101
What is EXCLUDED in the 30 day money back guarantee for Business Class Voice, Internet or TV?
Installation charges, fees, taxes or per-call charges
What website would a business class customer go to, to Manage their business WiFi hotspot directory information?
What is the model number of the Business Wireless Gateway?
Rings each user in the order they appear on the User List
For assistance with non-emergency concerns or questions, Comcast Business Voice provides what service? (where available)
Comcast Business Voice provided this for users of the Telecommunications Relay Service (TRS) center for the hearing impaired.
711 abbreviated dialing
Telecommunications Relay Service
What information does Enhanced 911 provide?
The telephone number and location
What phone number can customers call with 911 related questions?
What number should a customer dial to get the latest traffic information?
An easy-to-remember number that connects you to community services like after-school programs, health services, food banks and other essential human services.
Planning Assistance "call before you dig" number
Directory Assistance number
What is the name of Comcast's Paperless Billing?