Chapter 15 Flashcards

(28 cards)

1
Q

Perception

A

The process through which people receive, organize and interpret information from environment

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2
Q

Attribution

A

The process of developing explanations for events

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3
Q

Attribution Error

A

Occurs when observers blame another’s performance failures or problems on internal factors rather than external factors

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4
Q

Halo Effect

A

Occurs when one attribute is used to develop an overall Positive Impression of a person or situation

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5
Q

Horn Effect

A

Occurs when on attribute is used to develop and overall Negative Impression of a person or situation

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6
Q

Gender Stereotyping

A

Occurs when attributes commonly associated with gender are assigned to an individual
(EX: All women are emotional)

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7
Q

Selective Perception

A

The tendency to define problems form one’s own point of view

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8
Q

What does MBTI stand for?

A

Myers-Briggs Type Indicator

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9
Q

Carl Jung/Myers-Briggs Type Indicator

A

Personality assessment to understand how people act or feel in various situations

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10
Q

4 MBTI Dimensions

A

1) Extraversion/Introversion
2) Sensation/Intuition
3) Thinking/Feeling
4) Judging/Perceiving

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11
Q

Extravertion/Introversion

A

How we relate to others

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12
Q

Sensation/Intuition

A

How we gather information

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13
Q

Thinking/Feeling

A

How we evaluate information

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14
Q

Judging/Percieving

A

How we react to the outside world

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15
Q

Big 5 Personality Dimensions

A

1) Extroversion
2) Agreeableness
3) Conscientiousness
4) Emotional Stability
5) Openness to Experience

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16
Q

Extroversion

A

Being outgoing, sociable, and assertive

17
Q

Agreeableness

A

Being good-nature, cooperative, and trusting

18
Q

Conscientiousness

A

Being responsible, dependable, and careful

19
Q

Emotional Stability

A

Being relaxed, secure, and unworried

20
Q

Openness to Experience

A

Being curious, receptive to new ideas, and imaginative.

Open to Change

21
Q

Stress

A

State of tension caused by extraordinary demands, constraints, or opportunities

22
Q

Stressors

A

Anything that causes stress

23
Q

What can Stressors Influence?

A

Attitudes, emotions/moods, behavior, job performance, and health

24
Q

3 Types of Stressors (originate)

A

1) Work
2) Nonwork
3) Personality

25
Work Stressor Examples
Excessively high or low task demand, role conflicts, and poor interpersonal relationships
26
Nonwork Stressor Examples
Family events, economics, personal affairs.
27
Personality Stressor Example
Type A personality which are more competitive, highly organized, ambitious, highly aware of time management and/or aggressive
28
Spill-over Effect
Stress built up in one part of life spills over in other parts. (If stressed at work, it will show at home)