Chapter 15: Delivery (F)

Question 1

The level of fear a person experiences when anticipating or actually speaking to an audience

Answer 1

public speaking apprehension

Question 2

T or F. Having some fear actually makes us better speakers

Answer 2

T

Question 3

Symptoms of public speaking apprehension

stem from negative self-talk (e.g., “I’m going to blow it” or “I just know I’ll make a fool of myself”), which is also the most common cause of speech apprehension

Answer 3

cognitive symptoms

Question 4

Symptoms of public speaking apprehension

may be stomach upset (or butter- flies), flushed skin, sweating, shaking, light-headedness, rapid or pounding heartbeats, stuttering, and vocalized pauses (“like,” “you know,” “ah,” “um,” and so on)

Answer 4

physical symptoms

Question 5

Symptoms of public speaking apprehension

include feeling anxious, worried, or upset.

Answer 5

emotional symptoms

Question 6

Other causes of public speaking apprehension:

has to do with being socialized to fear public speaking as a result of modeling and negative reinforcement

Answer 6

previous/past experience

Question 7

3 other causes of public speaking apprehension

has to do with observing how your friends and family members react to speaking in public

other than negative self-talk

Answer 7

Modeling

Question 8

T or F. If they tend to be quiet and reserved and avoid public speaking, your fears may stem from MODELING.

Answer 8

T

(We tend to model after our family members, if they’re quiet, u are too)

Question 9

Other causes of public speaking apprehension:

concerns how others have responded to your public speaking endeavors

Answer 9

negative reinforcement

Question 10

3 phases of public speaking apprehension:

What phase is the anxiety we experience before giving the speech, both while preparing it and waiting to speak

Answer 10

anticipation phase

Question 11

3 phases of anxiety

What phase is the surge of anxiety we feel as we begin delivering the speech

Answer 11

confrontation phase

Question 12

What phase is the period during which our anxiety level gradually decreases

Answer 12

adaptation phase

Question 13

T or F. The level of anxiety decreases It typically begins about one minute into the presentation and tends to level off after about TEN minutes

Answer 13

F (five)

Question 14

Management Techniques in public speaking

adopting a communication rather than performance orientation toward speeches

Answer 14

Communication Orientation Motivation (COM)

Question 15

Management Techniques: 2 types of orientation

believing we must impress a hypercritical audience with our knowledge and delivery

Answer 15

performance orientation

Question 16

Management Techniques: 2 types of orientation

focusing on talking with others about an important topic and getting the message across
to them

Answer 16

communication orientation

Question 17

Management Techniques:

helps reduce anxiety by develop- ing a mental picture of ourselves giving a masterful speech

Answer 17

visualization

Question 18

Management Techniques:

can help reduce anxiety by gradually visualizing and engaging in increasingly more frightening speaking events while remaining in a relaxed state.

Answer 18

systematic desensitization

Question 19

T or F. The ultimate goal of SYSTEMATIC SENSITIZATION is to transfer the calm feelings we attain while visualizing to the actual speaking event.

Answer 19

F (desensitization)

Question 20

Management Techniques:

helps reduce anxiety by replacing anxiety-arousing negative self-talk with anxiety-reducing positive self-talk through a four-step process.

Answer 20

cognitive restructuring

Question 21

Management Techniques:

The systematic teaching of the skills associated with preparing and delivering an effective public speech

Answer 21

Public speaking skills training

Question 22

Management Techniques: Public Skills Training

Is based on the assumption that some public speaking anxiety is caused by not knowing how to be successful

Answer 22

Skills training

Question 23

How a message is communicated orally and visually through the use of voice and body

Answer 23

delivery

Question 24

T or F. Effective public speech delivery style is both conversational and animated.

Answer 24

T

Question 25

Presenting a speech so that your audience feels you are talking with them | effective delivery uses:

Answer 25

conversational style

Question 26

The hallmark of a conversational style is?

Answer 26

Spontaneity

Question 27

the ability to sound natural—as though you are really thinking about the ideas and about getting them across to your audience—no matter how many times you’ve practiced.

Answer 27

Spontaneity

Question 28

sound you produce using your vocal organs

Answer 28

voice

Question 29

key to intelligibility

Answer 29

appropriate volume

Question 30

using the tongue, palate, teeth, jaws, and lips to shape vocalized sounds that combine to produce a word

Answer 30

articulation

Question 31

e inflection, tone, and speech habits typical of native speakers of a language

Answer 31

Accent

Question 32

can be a major concern for second language speakers or even speakers from various regions across the United States

Answer 32

accent

Question 33

achieved by changing your pitch, volume, and rate, stressing certain words, and using pauses strategically

Answer 33

vocal expression

Question 34

T or F. Generally, speeding up your rate, lowering your pitch, or decreasing your volume can communicate resolution, peacefulness, remorse, disgust, or sadness.

Answer 34

F (slowing down)

Question 35

voice in which the pitch, volume, and rate remain constant, with no word, idea, or sentence differing significantly in sound from any other.

Answer 35

monotone

Question 36

moments of silence strategically used to enhance meaning, can also mark important ideas

Answer 36

pauses

Question 37

T or F. Your attire can detract from your speech.

Answer 37

F (shouldn’t)

Question 38

how you hold your body.

Answer 38

posture

Question 39

graceful and controlled use of the body.

Answer 39

poise

Question 40

involves looking at people in all parts of the room

Answer 40

effective EYE contact

Question 41

T or F. Generally, you should look at your audience at least 90 percent of the time, glancing at notes (even if they are on your PowerPoint or Prezi slides) only when you need a quick reference point. Maintaining eye contact is important for several reasons.

Answer 41

T

Question 42

T or F. In the dominant Philippine culture, eye contact is perceived as a sign of sincerity.

Answer 42

F (American; we aint dominant)

Question 43

when speaking to large audiences, create a sense of looking listeners in the eye even though you actually cannot

Answer 43

audience contact

Question 44

arrangement of facial muscles to express emotions.

Answer 44

facial expressions

Question 45

by communicating that you are personable and likable

Answer 45

nonverbal immediacy

Question 46

movements of your hands, arms, and fingers

Answer 46

gestures

Question 47

emphasize important points or ideas, refer to presentational aids, or clarify structure

Answer 47

Effective gestures

Question 48

changing your body position

Answer 48

movement

Question 49

movement with a specific purpose such as empha- sizing an important idea, referencing a presentational aid, or clarifying macrostructure

Answer 49

movement motivated

Question 50

one that is delivered with only seconds or minutes of advance notice for preparation and is usually presented with very few if any notes. Because impromptu speakers must quickly gather their thoughts just before and while they speak, carefully organizing and developing ideas can be challenging.

Answer 50

impromptu speech

Question 51

one that is prepared by creating a com- plete written manuscript and then delivered by reading from or memorizing a written copy.

Answer 51

scripted speech

Question 52

a speech that is researched and planned ahead of time, although the exact wording is not scripted and will vary from presentation to presentation

Answer 52

extemporaneous speech

Question 53

easiest to give effectively.

Answer 53

extemporaneous speech

Question 54

the iterative process of practicing your speech aloud

Answer 54

rehearsing

Question 55

a key word outline of your speech

Answer 55

speaking notes