Group Leadership and Problem Solving (M) MT-Q

Question 1

a process whereby an individual influences a group of individuals to achieve a common goal

Answer 1

Leadership

Question 2

A trait theory wherein scholars through leaders were “born”– that some people inherited traits that made them suited to be leaders.

These theories imply that 1 person enacts leadership

Answer 2

The Great Man Theory of Leadership (Kippenberg, 2002)

Question 3

A person designated or elected to facilitate the group process

Answer 3

Formal Leader

Question 4

Members who help lead the group to achieve different leadership functions

Answer 4

Informal Emergent Leader

Question 5

Are sets of roles you and other members perform to facilitate the work of the group and help maintain harmonious relationships among members

Answer 5

Shared leadership

Question 6

Is specific communication behavior group members perform

Answer 6

Roles

Question 7

Help a group acquire process, or apply information that contributes directly to completing a task or goal

Answer 7

Task leadership roles

Question 8

Help a group to develop and maintain cohesion, commitment, and positive working relationship

Answer 8

Maintenance leadership roles

Question 9

Help relieve stress among members through humor

Answer 9

Tension relievers

Question 10

Procedural logistical support and record the group’s accomplishments and decision

Answer 10

Procedural leadership roles

Question 11

Procedural leadership roles:

Arrange for appropriate spaces for group meetings

Their actions are carried out behind the scenes

Answer 11

Logistic coordinators

Question 12

Procedural leadership roles:

Keep Track of the group’s objectives and help move the group through the agenda

Answer 12

Expediters

Question 13

Procedural leadership roles:

Make sure all members have an opportunity to participate

Answer 13

Gatekeepers

Question 14

Procedural leadership roles:

Take careful notes of group discussions and decisions

Notes are sometimes published as meetings

Answer 14

Recorders

Question 15

Task leadership roles:

Provide content for discussions

Answer 15

Information and opinion givers

Question 16

Task leadership roles:

Probe others for their ideas or opinions

Answer 16

Information and opinion seekers

Question 17

Task leadership roles:

Help the group scrutinize the content and reasoning and help members understand the hidden assumptions in their statement

Answer 17

Information and opinion analyzers

Question 18

Maintenance leadership roles:

Encourage others

Answer 18

Supporters

Question 19

Maintenance leadership roles:

Use their knowledge about the social and cultural diversity in the group to help members understand each other

Answer 19

Interpreters

Question 20

Maintenance leadership roles:

Help resolve conflicts

Answer 20

Harmonizers

Question 21

Maintenance leadership roles:

Help the group find a mutually acceptable resolution

Answer 21

Mediators

Question 22

A public written record of the group’s activities

Answer 22

Minutes

Question 23

An organized outline of the information and decision items to be covered during a meeting

Answer 23

Agenda

Question 24

A formal written statement describing a problem

Answer 24

Problem definition

Question 25

Asked to determine what is true or to what extent something is true

Answer 25

Question of fact

Question 26

Asked to determine or judge whether something is write, moral, good, or just

Answer 26

Question of Value

Question 27

Asked to determine what course of action should be taken or what rules should be adopted to solve a problem

Answer 27

Question of Policy

Question 28

Standards used for judging the merits of proposed solutions--a blueprint for evaluating them

Answer 28

Criteria

Question 29

An uncritical, non-evaluative process of generating possible solutions by being creative, suspending judgment, and combining or adapting ideas

Answer 29

Brainstorming

Question 30

Is the process of choosing among alternatives

Answer 30

Decision Making

Question 31

5 Methods of Decision Making: Once the group eliminated alternatives, the group asks the member who has the most expertise to make the final choice

Answer 31

Expert opinion method

Question 32

5 Methods of Decision Making: In this approach, each group member ranks each of the possible solutions that meet all criteria

Answer 32

Average group opinion method

Question 33

5 Methods of Decision Making: Group votes on each alternative, and the one that receives a majority of votes (minimum of 50% + 1) is selected

Answer 33

Majority rule method

Question 34

5 Methods of Decision Making: The group must continue deliberating until every member believes the same decision is best

Answer 34

Unanimous decision method

Question 35

5 Methods of Decision Making: The group continues deliberation until all members find an acceptable solution they can support and committing to help implement

Answer 35

Consensus method

Question 36

Communicating Group Solutions: Products of works that must be provided to someone else

Answer 36

Deliverables

Question 37

Written Formats: Is a very short document that describes the problem, background, process, decision, and rationale so that the reader can quickly understand and evaluate the group's product

Answer 37

Written debrief

Question 38

Written Formats: Is a written document that provides a detailed review of the problem-solving process used to arrive at the recommendation

Answer 38

Comprehensive Report

Question 39

Is a one-page synopsis of a comprehensive report

Answer 39

Executive summary

Question 40

Oral Formats: A summary or written brief delivered to an audience by a group member

Answer 40

Oral debrief

Question 41

Oral Formats: A detailed review of a group's problem-solving process delivered to an audience by one or more group members

Answer 41

Oral report

Question 42

Oral Formats: A set of prepared oral reports delivered sequentially by group members before a gathering of people who are interested in the work of a group Maybe organized so each person's speech focuses on one step of problem-solving

Answer 42

Symposium

Question 43

Virtual Formats: A computer-mediated audiovisual presentation of a group's process and outcome

Answer 43

Remote access report (RAR)

Question 44

Virtual Formats: A recording that is sent in compressed form over the internet

Answer 44

Streaming video

Question 45

What are the 3 deliverables?

Answer 45

1. Written Formats 2. Oral Formats 3. Virtual Formats

Question 46

The way a group interacts to achieve its goal

Answer 46

Group dynamics