Chapter 15: To Know Flashcards Preview

MGMT Exam #4 > Chapter 15: To Know > Flashcards

Flashcards in Chapter 15: To Know Deck (11):
1

Stages of culture shock

Confusion
Small victories
honeymoon
Irritation and Anger
Reality

2

First contacts with the new culture leave you anxious, uncomfortable and in need of information and advice

Confusion

3

Continued interaction bring some “successes” and your confidence grows in handling daily affairs

Small victories

4

A time of wonderment, cultural immersion, and even infatuation with local ways view positively

Honeymoon

5

A time when the “negative” overwhelm the “positives” and the new culture becomes a target of your criticism

Irritation and anger

6

A time of rebalancing; you are able to enjoy the new culture while accommodating it’s less-desirable elements

Reality

7

Hofstede’s five value difference

Power distance
Uncertainty avoidance
Individualism- collectivism
Masculinity-femininity
Time orientation

8

Three intercultural competencies

Perception, relationship and self- management

9

A person must be inquisitive and curious about cultural differences and be flexible and nonjudgmental when interpreting and dealing with situation

Perception mgmt

10

A person must be genuinely interested in others, sensitive to their emotions and feelings and able to make personal adjustments while engaging in cross-cultural interactions

Relationship mgmt

11

A person must have strong sense of personal identity, understand their own emotions and values and be able to stay self-confident even in situations that call for personal adaptations because of cultural differences

Self-mgmt