Chapter 2 Flashcards

1
Q

Drawing a patient’s blood without his or her permission can result in a charge of

A

assault and battery

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2
Q

Two phlebotomists are discussing a patient’ s condition in the elevator. They are overheard by the patient’ s daughter. This is an example of

A

Invasion of privacy

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3
Q

Which of the following would not violate a patient’s right to confidentiality?

A

sharing collection sire information on a difficult patient

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4
Q

Malpractice is a claim of

A

improper treatment

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5
Q

If a phlebotomist ________, he or she is negligent.

A

Fails to put the needle in the sharps container

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6
Q

A national organization that sets standards for phlebotomy procedures is the

A

CLSI

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7
Q

Which action will compromise the quality of a specimen?

A

Partially filling a liquid EDTA tube

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8
Q

The Joint Commission’s Sentinel Event QI program policy is designed to do all of the following except

A

demonstrate flexibility in setting QC measures

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9
Q

Which one of the following examples is unrelated to quality control?

A

Employees filling out their time sheets daily

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10
Q

Chilling will adversely affect the quality of test results for which of the following analyte?

A

Potassium

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11
Q

When the threshold value of a clinical indicator of QA is exceeded and a problem is identified

A

a corrective action plan is implemented

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12
Q

A clinical laboratory “path of workflow” is all of the following except

A

overseen by the hospital administrator through periodic reports

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13
Q

The “standard of care” in the practice of phlebotomy is influenced by which of the following organization?

A

The Joint Commission

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14
Q

Three of the following conditions are reasons a specimen could be rejected for analysis, Which one is not?

A

A bilirubin specimen is icteric

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15
Q

A specimen was mislabeled on the floor. The phlebotomist is required to fill out a incident report form. What information is not part of the report?

A

suggestion for new guidelines

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16
Q

An example of a QA indicator is:

A

the blood culture contamination rate will not exceed the national rate.

17
Q

The only phlebotomist in an outpatient drawing center is not familiar with the test that a physician has ordered. What is the most appropriate action to take?

A

Refer to the collection manual for instruction

18
Q

The purpose of the Joint Commission’s Office of Quality Monitoring is to:

A

evaluate and track complaints related to care

19
Q

Some test specimens require immediate cooling in ice and water slurry to

A

slow down metabolic processes

20
Q

Which one of the following is not included in the various phases of malpractice litigation?

A

A healthcare institution is informed of an injury to a patient.

21
Q

One of the key players in bringing quality assessment review techniques to healthcare is the ___.

A

Joint Commission

22
Q

____ emphasize quality assurance in collecting and performing blood work using waived testing kits

23
Q

A global, non profit, standards-developing organization with representatives from the profession, industry and government who use a consensus process to develop voluntary guidelines and standards for all areas of the laboratory is ___.

24
Q

True or False? A good way to avoid lawsuits is to consistently perform venipunctures as rapidly as possible so as to get the results to the physician quickly.

25
True or False? As healthcare providers go about their daily activities, there are many activities that, if performed without reasonable care and skill, could result in a lawsuit.
True
26
True or False? Labeling of a specimen must be exact.
True