Chapter 21 (Exam 3) Flashcards

(10 cards)

1
Q

dependency

A

gives power its influence

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2
Q

For dependency to exist what parameters must be established?

A

scarcity, importance, no substitutes.

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3
Q

Who created the model of the sources of power?

A

French and Raven

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4
Q

What are the five sources of power?

A

Coercive, reward, legitimate, expert, referent.

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5
Q

What is coercive power?

A

formal power of a sort and is based on fear.

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6
Q

What is reward power?

A

Based on the ability to control and distribute

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7
Q

What is legitimate power?

A

power comes from position

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8
Q

What is expert power?

A

comes from possessing a special expertise.

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9
Q

What is referent power?

A

derived from personal traits, attributes, or charisma.

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10
Q

sexual harassment

A

n

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