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Flashcards in Chapter 9 Deck (15):
1

Aggression

Actions meant to harm or destroy; behavior intended to hurt or destroy another person

2

Approach-Approach Conflict

Conflict occurring when a person must choose between two desirable goals

3

Approach-Avoidance Conflict

Conflict occurring when a person must choose or not choose a goal that has both positive and negative aspects

4

Avoidance-Avoidance Conflict

Conflict occurring when a person must choose between two undesirable goals

5

Burnout

Negative changes in thoughts, emotions, and behavior as a result of prolonged stress or frustration

6

Coping Strategies

Actions that people can take to master, tolerate, reduce, or minimize the effects of stressors

7

Distress

The effect of unpleasant and undesirable stressors

8

Eustress

The effect of positive events, or the optimal amount of stress that people need to promote health and well-being

9

Frustration

The psychological experience produced by the blocking of a desired goal or fulfillment of a perceived need

10

Hardy Personality

A person who seems to thrive on stress but lacks the anger and hostility of the Type A personality

11

Hassles

The daily annoyances of everyday life

12

Optimists

People who expect positive outcomes

13

Pessimists

People who expect negative outcomes

14

Pressure

The psychological experience produced by urgent demands or expectations for a person’s behavior that come from an outside source

15

Stress

The term used to describe the physical, emotional, cognitive, and behavioral responses to events that are appraised as threatening or challenging