Flashcards in Communication Techniques Deck (7)
What is Reflection?
Acknowledging the client's feelings and reflecting the feelings back to them.
What is exploring silence?
Being attentive and remaining silent when the client is silent.
SILENCE EQUALS SILENCE
What is Confrontation?
CHALLENGE and ESTABLISHED CLIENT to think about behaviors. Can be used with addicts or perpetrators
What is Active Listening?
A technique focus on both verbal and non-verbal communications
What is Paraphrasing?
Explaining the client's issues in your own words
What is Partialization?
Taking overwhelming problems and breaking them up into smaller manageable parts