Communication Techniques Flashcards Preview

Social Work LCSW Exam Prep > Communication Techniques > Flashcards

Flashcards in Communication Techniques Deck (7)
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1

What is Reflection?

Acknowledging the client's feelings and reflecting the feelings back to them.

2

What is exploring silence?

Being attentive and remaining silent when the client is silent.

SILENCE EQUALS SILENCE

3

What is Confrontation?

CHALLENGE and ESTABLISHED CLIENT to think about behaviors. Can be used with addicts or perpetrators

Not aggressive!

4

What is Active Listening?

A technique focus on both verbal and non-verbal communications

5

What is Paraphrasing?

Explaining the client's issues in your own words

6

What is Partialization?

Taking overwhelming problems and breaking them up into smaller manageable parts

PRIORITIZE PROBLEMS

7

What is Clarification?

Asking the client questions to help understand what they are saying