CPTD 1.2 Emotional Intelligence

Question 1

What does EQ (emotional quotient) measure?

Answer 1

It measures how individuals understand and use emotional knowledge to guide thoughts and behaviors.

Question 2

What are the three main models of Emotional Intelligence (EI)?

Answer 2

Ability model, Mixed model, Trait model.

Question 3

What are the four components of the Ability Model of EI? PRUM

Answer 3

1. Perceiving emotion
2. Reasoning with emotion
3. Using and understanding emotions
4. Managing emotions

Question 4

How is the Ability Model of EI applied in conflict resolution?

Answer 4

By observing cues, analyzing stressors, understanding emotional roots, and managing responses to realign goals.

Question 5

What are the five competencies in the Mixed Model of EI? ARMES

Answer 5

Self-awareness, Self-regulation, Motivation, Empathy, Social skills.

Question 6

How is the Mixed Model of EI used in leadership development?

Answer 6

Through journaling, stress training, values alignment, DEI workshops, and team-building exercises.

Question 7

What is the key characteristic of the Trait Model of EI?

Answer 7

It focuses on an individual’s self-perception of emotional abilities.

Question 8

How is the Trait Model of EI applied in recruitment?

Answer 8

By assessing self-perceived traits like resilience, optimism, and assertiveness to predict performance under pressure.