CPTD 1.3 Collaboration & Leadership Flashcards
(20 cards)
What are the three types of listening?
- Passive – No real interaction (e.g., hearing a podcast)
- Attentive – Some interaction (e.g., meeting participation)
- Active – Full engagement, including emotion and meaning
What is the purpose of understanding group dynamics in teams?
To manage how people interact in groups, resolve conflicts, guide development stages, and ensure effective communication.
Name two techniques to leverage group dynamics for strong teams.
- Include everyone in planning
- Create shared values or principles
What are the 5 Thomas-Kilmann conflict management styles?
- Competing
- Accommodating
- Avoiding
- Collaborating
- Compromising
What are three healthy conflict resolution strategies?
• Use “I” statements
• Avoid extremes like “always” or “never”
• Focus on actions, not personalities
What are key steps to manage team conflict?
• Find the root cause
• Hear everyone out
• Get the facts
• Set clear expectations
• Create a team action plan
What are strategies to calm a heated conflict?
• Stay calm
• Listen actively
• Set clear rules
• Stick to the main issue
• Avoid physical confrontation
What is transformational leadership?
A style where leaders inspire and motivate through a shared vision and strong relationships with followers.
What does situational leadership emphasize?
Leader changes to fit situation.
Example:
A team new to a project may need a directive style (telling), but once they become skilled and motivated, a delegating style is more effective.
Give an example of a participative leadership theory behavior.
Seeking team input before making decisions.
What is the core idea of trait theories of leadership?
Leaders possess inherent qualities or traits that make them effective, such as confidence, intelligence, or charisma.
What do behavioral theories of leadership focus on?
The actions and behaviors of leaders rather than their traits or characteristics.
What is a defining characteristic of democratic leaders in behavioral theory?
They encourage team input and participation in decision-making.
What defines an autocratic leader under behavioral theory?
Makes decisions independently without seeking input from the team.
What is the leadership style of a laissez-faire leader?
Delegates decision-making to the team with minimal direction or involvement.
What is the central idea behind contingency theories of leadership?
The situation must fit the leader’s style, no single style works best in all scenarios.
Example:
A task-oriented leader may be more effective in a high-control environment, while a relationship-oriented leader thrives in a moderate-control setting.
How do management (transactional) theories view leadership?
As a structured process based on a system of rewards and punishments to achieve performance.
Which leadership theory emphasizes adaptation based on circumstances?
Contingency theory.
Which leadership style is most aligned with innovation and team empowerment?
Transformational leadership.
What are the 3 types of leaders according to Kurt Lewin?
- Democratic Leader
- Autocratic Leader
- Laissez-Fair Leader
