CPTD 2.7 Coaching Flashcards
(22 cards)
What is coaching in talent development?
Coaching helps individuals or teams set goals, make action plans, find learning opportunities, and stay accountable.
What is informal coaching?
Informal coaching happens in everyday conversations and is less structured.
What is formal coaching?
Formal coaching is structured and planned with clear coaching processes and goals.
Name two foundational coaching competencies.
Follow ethical standards; Have a positive, open, and curious mindset.
What are two competencies under ‘Building Relationships’?
Make clear agreements; Build trust and a safe space.
What are two competencies under ‘Communication’?
Listen actively; Ask powerful, insightful questions.
What is the key competency under ‘Encouraging Growth’?
Help clients turn learning into action and grow on their own.
What is the purpose of coaching?
To improve performance and create change by solving issues and encouraging development.
What is single-loop learning?
Making small changes like learning a new skill.
What is double-loop learning?
Changing how you think about a situation.
What is triple-loop learning?
Transforming your values and mindset.
List two roles of the coach.
Clarify goals and make action plans; Track progress and provide feedback.
List two roles of the client.
Be open to learning and feedback; Set and share their goals.
What is the first step in the ATD Coaching Process?
Clarify the Agreement – build trust, confirm readiness, and set goals.
What is the ‘Collaborate and Challenge’ step in coaching?
Help the client stay focused, ask questions, support and motivate them.
Why is coaching important for managers?
It helps employees grow, improves productivity, and fosters a positive workplace.
How does coaching connect to engagement?
Involves setting goals together and giving feedback based on strengths.
What are key coaching skills for managers?
Planning conversations, discussing strengths and growth, giving feedback.
What is the C-O-A-CH method?
Current situation, Objectives, Alternatives, Choices, Help.
How can TD professionals support managers?
Encourage growth mindset, promote communication, provide resources.
How can managers support learning?
By using methods like shadowing, mentoring, training, and online courses.
How should managers be involved in formal learning?
Before: set goals; During: check-ins; After: apply learning on the job.
