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Flashcards in Educate User Groups Deck (31)
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1

Who are the user groups?
(Name)

Regular Users
New or occasional Users
Spectators

2

Regular users

- frequent users may already know how to access a facility or complete an activity and may
just require updates on changes or reminders about safe practice.

3

New or occasional Users

these are people who have never or infrequently used a facility or activity resource. They require an education program from start to finish taking them through every step. May benefit from face-to-face or demonstration.

4

Spectators

these are individuals watching an event. They may require education on accessing and using
resources as well and important safety information. E.g. toilet access, food and drink outlets, ticketing,
seating arrangements and emergency information.

5

Name the 6 Promotional strategies

FVSFES

Flyers, handouts and brochures

Video and film

Signs and posters

Formal presentations

Email

Social media

6

Flyers, handouts and brochures

advantage: Used to educate a large number of people in one hit.
-they are cheap and do not require much equipment, resources or staff.
-effective if eye-catching and entice the individual.
-need to think about where you place the posters to target correct user group.
disadvantage: too much info on them

7

Video and film

-audio/visual component to to ed. program
-show at location that is free from distraction
-screen large enough & and audio loud enoug.
advantage;-effective in engaging audience

8

Signs and posters

-limited wording, that is clear, simple and easy to comprehend at first glance.
-use of images, symbols n photographs.
-noticeable and eye catching.
-displayed in approatie location
-used to convey specific indoor provide instruction

ad.: -educate user groups on their use of facility or resources w minimal info.

disad.: not placed in stable location

9

Formal presentations

-attending a location at specific date time
-includes multimedia to accompany speaker
-interaction w user groups, letting them ask question.
-engagement should be the focus, therefore should use pictures.
-minimise the amount of wording used on slides.
ad: face-to-face
disad: getting people to attend

10

Social media

-Sites such a Facebook, Twitter, Instagram and Linkedin are effectively used to spread information
-be strategic about what and when you
post.
-limited your posts and use interesting photos to catch a user groups attention.
ad: cost effective and done quickly
disad: they have to follow you so its hard to know if they have received the info.

11

Email

ad: -cost effective
-environmentally friendly (no paper)
-go directly to the recipient and are stored on the internet,meaning they can
be referred to at a later date if required.
-A catchy heading
disad: people get lots of emails its not likely they will read it

12

name the Target user groups
OCDCL

Older adults
Cultural background
Disability needs and learning difficulties
Children
Linguistic background

13

Equipment

you will need to identify and organise any
required equipment or resources needed for ur educational program.

14

name some common equipment that may be required

Data projectors, Computer technology, Multimedia, Interactive equipment, Props, Mobile technology

15

components of an educational program
AUSEPEPCE

Aim (issue)
User group
Strategy to address issue
Educational materials
Presentation technique
Equipment and resources
Promotion strategy
Contingencies
Evaluation

16

Contingencies

- have contingencies in place in the event that things do not go to plan or as predicted.
-take time to think about what could go
wrong and what modifications you could make to address any potential issues.

17

Presentation technique considerations

-The user group
-Your budget
-resources
-time

18

Evaluation

Obtaining feedback-

Analysing feedback-

Evaluating the program-

Review you performance-

19

Educational material considerations

Complex or as short as it needs to be
Keep your language simple
using visual representations

-create the educational material that will be used to convey your message and educate your user group (spoken or written).

20

older adults

Older adults-will influence the wording you use, an how you present your educational program. consider using flyers, handouts instead of computer. text needs to be big and clear.

21

Cultural background

culturally sensitive, whether its in English or if you need to provide another language. obtain the correct translation.

22

Disability needs and learning difficultie

require additional assistance and potential modifications. should be inclusive and assessable.

23

Children-

part of their vocab
use demonstrations

24

Aim (issue)

what is the goal of the program
what do you want to achieve
based on the issue or problem

25

User group

how are they?
what do you know about them?
do they have a specific needs?

26

Strategy to address the issue

what have you decided to do to address this issue

27

Educational materials

content of your educational program
what will you be communicating to your user group?

28

Presentation technique

where It will be displayed?
how should it look?

29

Equipment and resource needed

a list of all equipment and resources that you will require to conduct your program

30

difference between formal and informal evaluation

Formal evaluation includes some form of survey or questionnaire which is carefully constructed to accurately measure the users’ understanding and satisfaction. This differs to informal evaluation which measures a users’ satisfaction and understanding through observation