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Flashcards in Fire Command Deck (96):
1

The incident commander is called upon to ------ and -------the manual labor required to produce an ---- and -------incident outcome, so the command functions must (if they are to be effective) be closely connected to all -------- that make up the incident response

Orchestrate and support
Effective and standard
Moving parts

2

The plain and simple objective of the incident commander is to always perform whatever amount of command (no more, no less) it takes to

Produce safe, effective action and continually adjust to match the changing needs of a dynamic incident

3

What type of incident commander does the operation require?

A lucid, competent incident commander, actively in attendance, who can pull the trigger at the right time and aim the command cannon in the right direction.

4

The upfront section is arranged and three basic clumps:

1) what changes – what doesn't
2) The incident commander
3) The IMS package

5

Actively coaching the troops through the change process is

A major role of good bosses. Sensibly sorting out what has, from what hasn't, changed house workers use current capabilities as the launching pad for developing new skills that match what hasn't he changed

6

IMS development has created the capability to proactively – ahead of the event – build a set of standard operating procedures that creates a consistent

Organizational command plan

7

Forms a simple, doable plan that outlines the moves and formations of the incident commander and the command team

The Eight standard command functions

8

Why was that the lack of pre-incident planning really a problem in the beginning of the event?

1)We had no standard starting point for command and operations
2) Front and confusion typically produced an out of control beginning
3) we spent the rest of the incident trying to catch up to being under control

9

The "nonsystem"(before IMS developed) produced and a lot of breakdowns that occurred over and over – one old sage called it

Practicing mistakes

10

Operational problems are----- and -----
Command problems are

Operational problems are physical and tactical; command problems are organizational based leadership problems.

11

What IMS has changed is how the IC and the command/ops team will ------ themselves when they respond at the timeless stuff that all comes together to cause an incident to be an incident.

Manage

12

What is BIMS and AIMS?

Before IMS and after IMS
A practical and accurate way for us to observe what IMS has changed is to compare a series of old BIMS snapshots with those of a new AIMS response

13

Before ICS(BIMS) there was no such phrase as "incident commander".BIMS used the term

Fire ground commander(FGC)

14

An important IMS change involves the IC developing an

Incident action plan
The capital IAP provides the plan for how our action will make contact with the incident problem – this engagement becomes the essence of why we are in business

15

What standard strategies are the foundation of the incident action plan

The standard offensive/marginal/defensive

16

The incident action plan creates what type of connection between the incident commander and the operational team?

Predictable, dependable, and very practical

17

When the incident commander arrives on scene (after we start operations) what standard set of briefing questions do they ask?

1) waddaya got?
2)Waddaya doin?
3)whatsit doin?
4)waddaya need?
5) Is everybody okay?
The IAP provides a quick answer to #2; The ongoing answers to #1 and #4 will describe how waddaya doin will answer #3. The answer to #5 will indicate if we should keep fighting a run

18

As we trudge through the eight command functions, we must continually connect the IC doing his/her job with the

actual physical labor that quickly solves the customers problem

19

The basic objectives for command assumption is for command to always

Start in a standard way upon our arrival at the incident

20

It is important to have the initial arriving officer to assume command from their arrival because

The first arrived is really the only person who can directly evaluate conditions and use the observable information to develop on scene decisions

21

The term command refers to

Jointly to the person, the functions, and the location of command, and provides a standard identification tag for the incident commander

22

Within and affected IMS system function replaces

Rank and hopefully displaces ego

23

The basic agreement among the response team that keeps IMS going is that the first arriver becomes the IC and responders, who arrived after command is established, doing the following three things:

1) following staging SOP's (Park/announce position/listen/look/waiting for orders)
2) staged units receive and acknowledge orders from the incident commander
3) go to work on the incident commanders order/work under the incident commanders command

24

Assuming command at the very beginning of operations eliminates the

Zero impact command. (ZIP) caused by initial commanded confusion, roving, multiple commanders, or free enterprise or all of the above

25

The fast action mode should be concluded rapidly with one of the following outcomes:

1) The situation is quickly stabilized (incident problem is solved) by fast offensive of action
2) command is transferred from the fast action company officer IC to a later arriving company/command officer
3) for whatever reason the situation is not stabilized, the fast action company officer IC moves to and exterior (stationary) command position and is now in the command mode

26

When a company officer assumes the command mode, he/she has several options with regard to crew assignments. The initial company officer IC may:

1) move up and acting officer within the company
2) A sign company personnel to staff (aide) functions to assist the IC
3) A sign company personnel to another company

27

The standard initial arriving report should include:

unit designation, arrival, assumption of command, conditions, and the name and location of that command post

28

Regular operating units/officers arriving at an incident with an in place IC must fall under one of the following four standard status categories

1) use regular arriving procedures (staging), receive an assignment from the incident commander, and then work under the incident commanders command
2) transfer and take command, if you out rank the current incident commander
3) if requested, take command from the incident commander by virtue of having higher rank/qualification, following standard procedures, or agreement/request ("Please take command")
4) join the incident commander and become part of the command team

29

Describe the standard command position/location

A stationary one, inside a command vehicle or a piece of response apparatus that is then, called the "command post"

30

The command post should be situated in a standard and predictable location that affords the incident commander a good view of the scene and surrounding area. Ideally, it would also offer a vantage/viewpoint of

Two sides of the situation generally the front and most critical side

31

Effective control by the IC equals

Worker safety

32

Size up is a systematic process consisting of the rapid, yet deliberate, consideration of –-- ---- ---- which lead to the development of a rational –

Critical incident factors
Action plan based on these critical factors

33

The incident commander uses a combination of these for basic information forms:

1) previous experiences
2) Visual
3) reported/reconnaissance
4) pre-incident planning and familiarity

34

What is the most common information form that the incident commander uses?

Visual, is the most common factor used for initial and ongoing incident valuation by the incident commander and the most natural factor for action oriented responders

35

Information from past experiences create the ability to better no tactically

What to do and how to do it, and personally how to act in that situation

36

The five basic tactical priorities

1) Life safety
2) incident stabilization
3) property conservation
4) responder/worker safety
5) customer service

37

The initial evaluation for each incident begins

At the time the alarm is received

38

Some of the exterior conditions at typically are easily identifiable visually include:

1)Area arrangement – streets, alleys, buildings, potential exposures, access obstacles
2)Hazard evaluation – fire, EMS, hazmat, special rescue, etc.
3)Hazard size – what is the scale of the actual and forecasted problem
Incident building detail – building type, size, height, layout detail, occupancy, name, type of construction, age and general condition, and structural stability
4) fire conditions – what's burning, size, location, products of combustion, amount and color of fuel smoke, run off
5) status of humans – condition, location, sanity, behavior, and general welfare of those visible to the incident commander – which way are the people running?
6) physical threats – bad guys, violence, disorder, weapons, gang activity, crime scenes
7) resource status – placement, use, and if Effectiveness of apparatus and activities of personnel
8) effects of operational action – what impact are incident operations having on solving the incident problem

39

While the incident is underway, the critical information factor management challenge for the incident commander is to create a system that effectively gathers reported information from

Owners/occupants, workers, managers

40

Decentralized units and sectors must be used as

Recon/information centers

41

Pre-incident plans are drawn under the best conditions but generally used

Under the worst conditions

42

A starting point for occupancy pre-– incident planning is in a valuation of the operational and outcome potential associated with buildings in and around the incident in terms of

Size, arrangement, hazards, built in fire protection

43

Particular emphasis with the pre-incident planning should be placed on

Serious potential life safety hazards, problems that are hidden, obstructions to access, and safety

44

Time moves forward in a

Predictable way

45

Standard conditions keep changing in predictable ways that are connected to that changing timeline. Using the standard scale of both where we are now, and what will happen in the future, becomes the basis for moving from

Reactive to proactive
Reactive = surprise, proactive = plan

46

Structure fires progress through fairly standard stages. The three standard parts of "standard" are

1) conditions = Critical factors
2) action = SOP's/training/application/critique/revision
3) outcome = result action has on conditions

47

Virtually everything at the incident occurs along a timeline. The -------- must serve as the focal point to manage and Mark time for everyone else operating at the incident

Incident management team

48

Incident factors provide a checklist of the major topics involved in

Size up, decision-making, initiating operations, and review and revision

49

Incident factors are a list of the basic items that the incident commander must consider when evaluating tactical situation. Name them

Customer profile, fire, time, occupancy, non-fire hazards/problems, action, special circumstances, life hazard, exposures, building, arrangement/access, resources, personnel safety

50

Critical factors are critical because of their physical and tactical consequences. Therefore, a basic commands job is for the incident commander to first figure out

What is critical and what is not

51

Generally, the longer a critical factor goes without attention,

The more dangerous and difficult it becomes

52

Certain types of information have a much higher bearing and effect on incident outcomes, especially as they pertain to firefighter safety and survival. These significant pieces of information are best described as

Red flags

53

The inseparable partner of affected information management is simple, clear,

Balanced communications

54

The critical unknowns must become information targets for the incident commander, and many times obtaining that piece of unknown information becomes a specific assignment for

Operational/recon company or sector

55

The incident commander requires good information to make effective safety decisions. Good information emerges out of consistently starting operations with a standard evaluation system to determine the

Critical incident factors that are present

56

The incident commander must continually compare and balance –---
-----against possible benefit of current operations

Responder safety

57

The incident commander must continually operate in a manner that connects a standard response to a standard condition that attempts to create a

Standard outcome

58

The incident commander should be able to deal with how many pieces of info

5-6 pieces

59

Buildings that present huge life safety and fire problems that would create a major fire fight/rescue/hazmat/collapse, involving much of an areas resources for an extended period of time. Major loss in these places can have a significant community effect

Super weight

60

Large buildings that present significant fire and rescue problems requiring a long term, greater alarm, campaign length. Of operation for control. Examples include large open where houses, high-rises, Mills, and commercial occupancies

Heavyweight

61

Medium size buildings that present a low level fire/physical problems requiring routine first of arm tactics with predictable occupancy load outcomes, such as smaller stores, commercial, industrial, older strip malls, and garden apartments with connected multiple units

Middleweight

62

Single-family and small commercial risk risks typically controlled by small standard group of 3 to 4 units of responders. They present a relatively low fire problem but must always be approached in a manner that includes standard safety practices.

Lightweight

63

The majority of our repeating working incident business occurs in these buildings

Lightweight

64

Lightweight structures are controlled by how many units usually

3 to 4 units

65

This would be useful for a place that is not typical and could present a dangerous surprise to responders

Pre-incident plan

66

Effective commo procedures provide us with a practical set of

How to communication guidelines

67

An extremely effective training approach we use to develop effective communication skills is through

Tactical simulation

68

The fall guy for organizational problems often becomes

Communications

69

Multiple radio frequencies gives the incident commander the capability to maintain an ------- and to stay ahead of a changing incident

effective span of control

70

While the communication system involves lots of hardware and software, the most critical element continues to be the ------ the humans who actually make the system operate

liveware

71

The major communication players include

1) dispatch
2) incident commander
3) command support staff
4) operating units
5) other agencies

72

Every command function depends upon effective

Communications

73

The incident commander operates on the strategic level in deals with instant valuation, decision-making, assignments, operational control, and revision to manage the overall

strategy and the action plan

74

The incident management system generally gives the first arriving company officer IC the option, based on incident conditions of operating outside the command post in an ----- or -----or selecting a --------position and staying inside the command post from the beginning of operations

investigation or fast action mode
command mode

75

The fast action mode gives the incident commander the capability to combine both – and – by using his/her portable radio to move around the incident site and still stay connected and in command

Action and command

76

Four basic forms of incident communications:

1) Face to face
2) Radio
3) electronic support
4) Standard operating procedures

77

To ensure that the message is completely and properly received by the receiver, the – model should be used. Before the messages sent the receiver must indicate that he/she is ready

Commo order

78

Sometimes just giving the occupancy name of well-known local places adequately describes all four (-, -, -, -) to homey responders, i.e. Ajax theater, North high, City Hall

size, height, exposures, occupancy

79

These procedures describe the communication rolls, functions, and approach of every operational level. These become the basis for the standard planning/training/doing/critiquing package that consistently creates both operational effectiveness and continuous improvement. Effective communication procedures provide us with a practical set of "how to" communication guidelines

SOP's(Standard communication system element)

80

What personal communication techniques have a very direct effect on the quality of communication?

Voice levels, word choice, timing, tone, level of excitement, and degree of patience

81

Simply, if you can't move important information (communications) or create effective action, don't

push the button

82

Fast action command operations should not last long and are generally limited to the incident commander coordinating only how many units?

2 to 3 units

83

Standard communications between the incident commander and the sector officer are used initially to establish the sector and generally include a

location, function, objective, and the resources assigned to that sector

84

What type of communications usually occur among workers, team members, and sector officers within the work site?

Face-to-face communications

85

When should a different agencies decide how they will operate together at Showtime?

It is essential that all area resources get together way ahead of the incident

86

What is the best form of communications?

Face-to-face

87

This is the best communications form because the participants can combine a variety of verbal and nonverbal interpersonal methods. This form of communication is necessarily limited to the range of direct, up close, personal contact

Face-to-face

88

The advantage of this form of communication is speed and the ability to communicate with many different people located over a large area. The main disadvantage is it's one dimensional characteristic – only voice

Radio

89

This form of communication creates a high level of predictability and confidence, eliminate a lot of routine traffic, and free communication space and time for more critical traffic

SOP's

90

Describe the communications order model

To ensure that the message is completely and properly received by the receiver, the commo order model should be used. Before the message is sent, the receiver must indicate that they are ready. After a message is sent, the receiver must briefly restate the message to verify understanding

91

Sector radio reports to command should include:

1) position (where are you?)
2) progress (how are you doing?)
3) needs (resources and support) (what you need?)
4) PAR (are you OK?)

92

Radio messages sent to operating units must be

Task oriented, location-based, and indicate the operational objective

93

Once responders have received their initial assignment, e.g. "open the roof", there is little need for them to initiate additional transmissions unless they

are faced with unexpected operational or safety problems, or barriers, or until the assignment is completed

94

Command/sectors must realize that the ability of working units to communicate is directly proportional to their

operating position

95

The incident commander should talk enough to support the current command function, trust the troops to do their jobs, and then

be quiet

96

Basic techniques that will improve fire ground communications:

1)Be sure, specific, and clear
2) listen critically
3) maintain self-control
4) avoid distracting mannerisms
5) prioritize messages
6) keep Messages task oriented
7) be supportive
8) follow the order model